Eliminate Slogans, Exhortations and Targets
Deming Institute
APRIL 7, 2016
Edwards Deming’s list of 14 points for western management : Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. But Dr. Deming understood the damage targets cause. Edwards Deming, quotes in Profits Beyond Measure by H. Point 10 on W.
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