Critical Success Factor Development Marketing Training 
Great Leadership By Dan
DECEMBER 22, 2011
Guest post by Great Leadership regular contributor Beth Armknecht Miller: Why is it important to develop future leaders within your company? In his book, Built to Last , Jim Collins describes the very successful succession planning process that GE’s CEO, Reginald Jones, took to find a new CEO. Start Now.
Harvard Business Review
APRIL 11, 2011
Charismatic presenters are nice and crisply articulated messages are wonderful, but one critical success factor stands out above all others: The best customer events put the best customers on stage. Without exception, these companies want to be seen as innovative and customer-centric in equal measure.
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