Remove CRM Remove Ethics Remove Operations
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Vanity Phone Numbers’ Effect on Customer Recall and Business Branding

Strategy Driven

Legal Considerations and Best Practices in Choosing a Vanity Phone Number While exploring available vanity numbers, it is essential to be mindful of regulatory requirements and ethical considerations. Not only do they serve as a marketing tool, but they also contribute to operational efficiency and customer satisfaction.

Brand 79
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The (New) Skills You Need to Succeed in Sales

Harvard Business Review

On the other hand, most businesses are operating with traditional models of salesperson recruitment and training. Increased use of technology, they told us, means that online channels are substituting for traditional face-to-face meetings, and CRM systems are providing new insights into customers.

Skills 18
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Experiment with Organizational Change Before Going All In

Harvard Business Review

Say you introduce an innovative new customer-relationship-management (CRM) tool for your sales force, and revenue increases by 15%. When such simple randomization is not feasible due to logistics, ethics, cost, or sample size, more sophisticated analytical techniques can be employed. Change management Human resources Operations'