CRM Finance Operations 
N2Growth Blog
MARCH 23, 2010
I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.
Strategy Driven
JUNE 2, 2021
Many factors can make or break your business, including scaling your operations towards growth. Before you scale your operations, you need to plan your growth in that regard and set goals. Check your finances. You should have an in-depth understanding of your finances. Plan your success. Housekeeping. Your employees.
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Strategy Driven
DECEMBER 1, 2022
Do you want to operate locally, regionally, or nationally? Operating regionally or nationally will require more capital and a larger staff. Secure financing. Once you have determined the type of specific trucking business and the scope of your actual services, the next step is to secure financing. Determine the scope.
N2Growth Blog
APRIL 2, 2010
Having advanced keyword search tools (knowing when someone's talking about you or your product), identifying key influencers (say, on a Twitter list), and really looking at social media through a CRM lens (vv. using a dashboard tool like CoTweet or Hootsuite) can all address the "scale" challenges.
Strategy Driven
AUGUST 21, 2024
Whether it’s managing service requests, scheduling appointments, or tracking customer interactions, the right features in a customer service platform can significantly enhance your operations and boost customer satisfaction. Conclusion Choosing the right customer service solution is a critical step in optimizing your HVAC business.
Strategy Driven
JULY 2, 2020
The world of business is becoming ever more competitive, resulting in business owners scrambling to find ways in which to stand out, streamline operations, and hold onto the best talent. Financial management is arguably the most vital operational aspect of any establishment. Read on for the details. Human Resources.
Strategy Driven
APRIL 5, 2024
This delegation allows business owners to focus on growth and innovation, knowing that their finances are in expert hands. Through this metamorphosis, businesses can experience significant gains in efficiency, ultimately transforming how they engage with their financial operations.
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