Harvard Business Review

JUNE 26, 2014

The original creation of Sephora.com was largely outsourced, and we didn’t have an internal digital development team when I joined. So, one of the first things I did — and something I’d recommend to anyone who’s serious about building a digital brand — was to bring web development in-house. What haven’t you solved?

Brand 14

Brand CTO Marketing Retail 14

Harvard Business Review

AUGUST 1, 2017

But I’ve learned key lessons to help managers turn lofty goals — such as making learning and development a central pillar of the workday — into real actions that mitigate damage to, and even help strengthen, the bottom line. I chose an experienced developer who was in huge demand and was an expensive hire.

CTO 8

CTO Goal How To Learning-by-Doing 8

Harvard Business Review

AUGUST 21, 2013

In order to see the future more clearly, it''s almost always helpful to look back — and this certainly goes for IT and its ever-increasing impact on operations, and ultimately on competitive advantage. Yet with each wave, the criticality of IT to basic operations and delivery of service to customers continues to escalate.

Competitive Advantage 9

Competitive Advantage Management Information Technology Airlines 9

Harvard Business Review

AUGUST 16, 2013

P&G''s Connect and Develop ) to increase velocity and quality of their new product introductions, the IT infrastructure support for this business process change is critical. A new component of the IT function must be developed to support this category of work: the Distributed Innovation Group (DIG). Improving Operational Efficiency.

Enterprise Architecture 9

Enterprise Architecture CIO Horizontal Integration Information Technology 9

Harvard Business Review

JULY 24, 2018

And because organizational change tends to be driven by those who most acutely feel the pain, it’s often line managers who are the strongest champions for “talent tech”: innovations in how firms hire people, staff projects, evaluate performance, and develop talent. Insight Center. Adopting AI. Sponsored by SAS.

Talent Management 14

Talent Management Technology Process Management 14

Harvard Business Review

AUGUST 26, 2013

IT is already being asked both to industrialize traditional infrastructures and systems fast to save costs, and to innovate customer experiences and operations with new digital technologies. It requires new modes of operation. New, more agile , software development tools and testing methods are utilized.

CIO 8

CIO CTO Operations Technology 8

Harvard Business Review

JUNE 16, 2015

And as an HBS white paper points out, even some of today’s most mainstream executives — from the CTO to even the CFO — were once just new positions created to deal with “significant opportunities and risks emerging from technological or social disruptions.” The Future of Operations. Insight Center.

Constraint 8

Constraint Supply Chain Resources Operations 8

Harvard Business Review

MARCH 26, 2015

To find out, we developed a measure and coined the term Global Engineering Intensity (GEI) as the ratio of the headcount of R&D staff in India plus China to a company’s current annual R&D expense. Research & development Emerging markets East and Southeast Asia' In fact, costs go up initially.

Offshoring 8

Offshoring Company CTO Engineering 8

Harvard Business Review

MARCH 15, 2017

“Traditionally, boards have tended to stay out of operational functions, but technology is so pervasive that the best practice is to have direct board engagement in technology through active committees, just as they would with audit, compensation, and other key areas.”

CIO 13

CIO Committee Technology P&L 13

Harvard Business Review

JUNE 17, 2015

Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things. Consider the battle waged by IBM’s software development teams between competing methods for getting closer to customers. The Future of Operations. Insight Center.

Productivity 8

Productivity Products Customer Intimacy Software 8

Harvard Business Review

AUGUST 27, 2013

In today''s complex and increasingly heterogeneous technology environment, it is also critical to integrate a Project Portfolio Management (PPM) strategy that aligns project lifecycles from concept through development and finally to support and continuous enhancement. The New CTO: Chief Transformation Officer.

CIO 9

CIO Positioning PPM Information Technology 9

Harvard Business Review

SEPTEMBER 17, 2014

This should go without saying, but it’s vitally important to develop relationships with the CEO, business unit leaders, and other key executives to understand the company’s strategy, so that the innovation approach and projects you pursue align with overall corporate goals. There may be a backlog of ideas waiting to be developed.

Innovation 8

Innovation Planning Short-term Long-term 8

Harvard Business Review

AUGUST 19, 2013

This perspective created the industrial economy lens through which most managers perceive their operations. A presentation developed for a conference does not produce much value until it is actually presented, an event which may occur weeks or months after the document is completed. The New CTO: Chief Transformation Officer.

CTO 8

CTO Franchising CIO Short-term 8

Harvard Business Review

DECEMBER 13, 2017

There are core competencies that every PM must have – many of which can start in the classroom – but most are developed with experience and good role models and mentoring. If the best PMs have well developed core competencies and a high EQ, does that mean that they are then destined for success no matter where they work?

Productivity 8

Productivity Products Core Competence Management 8

Harvard Business Review

DECEMBER 6, 2013

For a time, having a BlackBerry was the ultimate status symbol in business, as well as the ultimate addiction: One former global account manager recalls a CTO referring to the blinking red light as "digital heroin." He’s not going to last,''" recalls former senior business development manager Vincent Washington. "I Everyone laughed."

CTO 8

CTO Apparel Ryan Proposal 8

Harvard Business Review

MAY 13, 2015

The core disruptive concept is that the “pipe” created by the cable MSOs (multiple system operators) no longer provides the sole gateway to consumers’ television screens. Think about messaging: We’ve relied on mobile phone operators (AT&T, Verizon, et al.) to send text messages.

Brand 8

Brand Disintermediation Media Metrics 8

Harvard Business Review

OCTOBER 24, 2016

Offer support and information, but not in a way that raises questions about whether you’re “a political operator.” So I was the developer and Akshay did everything else,” Ankit explains. Ankit became CTO. ” Make sure your overtures are authentic and relevant.

Case Study 8

Case Study CTO Learning Curve Operations 8

Harvard Business Review

JANUARY 27, 2016

” Yoshiyuki Taniguchi, the CTO, spoke up: “I like your thinking, Mayuka-san, but why not use technology to achieve the same result? If we want to hire people or pay more, it should be at the managerial level. But we could achieve stronger oversight and tighter controls with our current staff if we work at it.”

Case Study 8

Case Study Airlines COO CFO 8

N2Growth Blog

MARCH 5, 2025

Scaling up introduces complexities that require innovative approaches to meet employee expectations and maintain operational stability. Philippe Gilet , CTO and Co-Founder at Aldia (-display), emphasizes, True talent stays if they believe in the mission and receive fair compensation, but long-term retention requires much more than pay.

CTO 195

CTO Simon How To COO 195

Harvard Business Review

AUGUST 14, 2012

political system, the business world has no rules requiring that every leader have a backup, or that every corporate chief executive has a chief operating officer. This amplified the company's message about the importance of wireless technologies, even though McAdam (who later became CEO) would also preside over landline operations.

COO 19

COO Wireless Ryan Chief Operating Officer 19

Harvard Business Review

OCTOBER 1, 2018

In the spirit of becoming more adaptive , organizations have rushed to implement Agile software development. Agile software development. Frameworks for adaptive software development like Agile, have been around for a long time, and have manifested in many forms. Software development should be a no-handoff, collaborative process.

Agility 8

Agility Engineering Software How To 8