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3 Major Challenges Financial Institutions Face When Implementing Business Insight Technology

Strategy Driven

It’s usually the job of a bank’s chief financial officer (CFO), chief risk officer (CRO), or chief technology officer (CTO) to oversee tech implementation. Or, they may be skeptical about whether it’s worth the cost, or the risk to a high-stakes profession such as finance.

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How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

Charlie Hill , Distinguished Engineer and CTO, IBM Design, told us, “To deliver fundamentally different and better user experiences, designers want to take a step back and observe users actually doing their jobs. But as Intuit grew, informality and entrepreneurship began to morph into procedure and bureaucracy.