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Leaders of small and medium size businesses (SMBs) often think their size lets them operate under the radar, as less attractive targets to bad guys. Equally dangerous is the computer operator who props open the data center door to make it easier to allow the guy who says he’s the A/C maintenance engineer get in and out.
But you must also remember that any new technology you onboard will bring change to your bank’s operations—some of which isn’t welcome just yet. It’s usually the job of a bank’s chief financial officer (CFO), chief risk officer (CRO), or chief technology officer (CTO) to oversee tech implementation.
In order to see the future more clearly, it''s almost always helpful to look back — and this certainly goes for IT and its ever-increasing impact on operations, and ultimately on competitive advantage. Yet with each wave, the criticality of IT to basic operations and delivery of service to customers continues to escalate.
Improving Operational Efficiency. IT-based management-control systems, starting with finance and human resources and including distributed-innovation systems, are critical to ensure the policies and governance guidelines are effectively implemented in geographically dispersed locations. The New CTO: Chief Transformation Officer.
Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things. The Future of Operations. This way, they can respond very quickly to new or changing customer needs, incrementally. Insight Center. Sponsored by GE Corporate.
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