Strategy Driven

JUNE 29, 2021

This article aims to highlight why exactly you want to provide a great customer service experience and what the benefits will be if you do. One of the main benefits of having a brilliant customer service operation is that customers who are pleased with their experience are far more likely to buy more than customers who are not.

Word of Mouth Marketing 110

Word of Mouth Marketing Customer Loyalty Loyalty Morale 110

Joseph Lalonde

JANUARY 3, 2023

While this takes some time and effort, it’s much easier than constantly looking for new customers, and should have a positive effect on your dealership’s bottom line. Thankfully, there are multiple ways to engage your existing customers and keep them coming back. Giving deals for existing customers. Offering coupons.

Succession 156

Succession Word of Mouth Marketing Talent Management Learning-by-Doing 156

Strategy Driven

SEPTEMBER 26, 2023

ReferralCandy: Leverage the Power of Referral Marketing Turn your customers into brand advocates with ReferralCandy. This plugin automates your referral program and rewards customers for referring friends and family. It is a cost-effective way to drive word-of-mouth marketing.

Merchandising 89

Merchandising Loyalty Word of Mouth Marketing ROI 89