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From Search to Onboarding: Recruiting an Exceptional Chief Operating Officer

N2Growth Blog

Key Considerations for Role Definition: Alignment of Responsibilities: Balances immediate priorities with long-term strategic goals. Cultural Characteristics: Pinpoints values the leader must embody and reinforce.

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LeadershipNow 140: March 2025 Compilation

Leading Blog

3 of 3 by @jamesstrock - From Isolation to Imperium Exemplar or Empire?

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Employee Experience: Definition, Strategy, and Best Practices

leaderCommunicator

I was first introduced to the concept of employee experience more than 20 years ago during my time in internal communications at McDonald’s. The campaign was called “employment image” and was designed to improve the reputation of working in the restaurants.

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The Most Overlooked Part of Difficult Conversations? Location, Location, Location.

Let's Grow Leaders

When is it okay to use text or Slackand when is it definitely not ? Have a conversation around a few of these scenarios: Where do we give developmental feedback? Whats the right setting to deliver a layoff or performance warning? How do we want to handle interpersonal tension when its remote vs. in person?

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Signal-Based Selling: How to Leverage 4 Key Buying Signals

ZoomInfo CEO Henry Schuck recently broke down specific ways to put four key buying signals into action with the experts from 30 Minutes to President’s Club.

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The Difference Between Mission Vision Purpose Strategy and Goals

Jesse Lyn Stoner Blog

Most people don’t care about definitions, and that’s unfortunate. Having clear definitions distinguishes the concepts from each other. I am frequently asked about the difference between mission vision purpose strategy and goals, and where do values fit? And since […].

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Improve Your Customer Service Experience (TV Video Interview with Shep Hyken)

Let's Grow Leaders

Our favorite definition of culture comes from Seth Godin, which is simply “people like us do things like this.” ” “How can we truly advocate for our customers?” ” “What is the best way to do this?” ” That’s the power of a courageous culture. . They solve problems.

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12 Tips for Selling to the C-Suite

We called on ZoomInfo’s top sales people — including our founder and CEO — to bring you the definitive guide for selling to the C-suite. How should frontline sales professionals approach selling to the C-suite in today’s ultra-competitive market?