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From Search to Onboarding: Recruiting an Exceptional Chief Operating Officer

N2Growth Blog

An operational executive overseeing the day-to-day business functions is the linchpin between visionary corporate objectives and the tactical steps required to achieve them. We understand that these senior leaders must thrive under pressure, manage multiple critical initiatives, and ensure alignment with broader corporate goals.

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5 Leadership Development Practices to Kick to the Curb

Leading Blog

Limiting the definition of leadership Many have asked me how to define a leader, but I have refused. Narrowly defining leadership restricts innovation by excluding countless points of view and modes of operating. Capacity is a leader’s ability to contain, manage, or affect change in the evolving circumstances within their role.

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On Being a Leader of Integrity: 4 ways to build personal and organizational integrity

N2Growth Blog

Webster’s New World Dictionary gives two definitions of “integrity”: the first is the quality or state of being complete or whole; the second is being of sound moral principle. This introduces a massive blind-spot we have in our lives and organizations: self-deception – as none of us can say we have full integrity.

Argyris 397
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Customer Experience Management | N2Growth Blog

N2Growth Blog

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

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Resetting Your Operating Rhythm for the “New Normal”

Next Level Blog

The situation is too fast-moving, fluid and unprecedented for any of us to settle in for whatever the long haul is and keep on truckin’ with the same operating rhythm we’ve used up until now. For years, I’ve been a big proponent of identifying and following through on your optimal operating rhythm. Mine, at least, was like that.

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Leaders: How do you say Hello?

N2Growth Blog

Hello is one of those words where a change in pitch changes definition. Communications Leadership Operations & Strategy Talent Management Brian Layer first impressions as a leader gen brian layer General Brian Layer getting to know your team knowing your team leadership and teamwork leading well N2growth N2growth Blog Teamwork'

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Managerial Courage: 7 Practical Ways to be a Bit More Daring

Let's Grow Leaders

They earned their reputation as a courageous manager one small daring moment at a time—small micro-moments of courage that led to better performance and deeper trust. Most definitions of managerial courage involve speaking with candor, being willing to act with incomplete information, timely decision making, and addressing performance issues.