Tyranny of Metrics
Deming Institute
JUNE 11, 2018
Muller’s The Tyranny of Metrics (2018) is a book that Dr. Deming would have surely appreciated. The bulk of Muller’s research is devoted to case studies in colleges, elementary schools, health care systems, policing, the military, business, finance, philanthropy and foreign aid. Few people understood measurement as well as Dr. Deming.
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