Art Petty

JANUARY 4, 2023

There are some painful and painfully obvious leadership and management lessons from the recent Southwest Airlines debacle. Deming is spinning in his grave over this one. The post Hope Proved to Be a Bad Strategy for LUV—Lessons from the Southwest Airlines Debacle appeared first on Management Excellence by Art Petty.

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Airlines Deming Strategy Management 52

LDRLB

NOVEMBER 16, 2010

Edwards Deming, Dr. Russell Ackoff and David P. Langford demonstrate that educators can begin a quality transformation by developing an understanding of the properties and powers of systems-oriented thinking. Leadership deming systems thinking'

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Deming System Education Quality 74

Deming Institute

SEPTEMBER 22, 2016

The Deming Dimension by Henry Neave provides good historical background and then a well presented explanation of Deming’s ideas on management. It is one of the best books to read to learn about Deming’s ideas. It explains the transformation that must for survival take place under the leadership of top management.

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Deming System Learning-by-Doing Books 28

Leading Blog

MAY 7, 2013

Phillip Van Hooser has condensed his leadership experience down to 11 ground rules that Leaders Ought to Know. Van Hooser begins with the fact that leaders are made: Leadership is a choice, reinforced by individual effort. But as Deming noted it takes deliberate work and is not a quick transformation. Leadership Development'

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Deming Learning-by-Doing Uncertainty Motivation 285

Deming Institute

SEPTEMBER 26, 2016

Edwards Deming by Bill Scherkenbach (recording in February 1984, during this time Bill Scherkenbach worked at Ford and Deming was consulting with Ford). In this post I continue to explore this powerful video; it is part two of: Bill Scherkenbach’s Interview with Dr. Deming. … It must be developed.

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Deming Organization Seminar Video 28

Deming Institute

JUNE 17, 2019

When I had a leadership position with a team I had us have the whole team sit in the interviews with potential candidates (the team members were all early in their careers and in this and other ways I tried to help them learn and develop their skills). Guest post by John Hunter , founder of curiouscat.com (in 1996).

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Human Resources Deming Resources System 47

Deming Institute

DECEMBER 27, 2016

2015 Deming Prize Awardees (2015) *. Deming and Lean: The Disparities and Similarities (2013). Dr. Deming Called for the Elimination of The Annual Performance Appraisal (2012). Deming’s 14 Points for Management (2013). Deming Chain Reaction (2012). Lessons From the Red Bead Experiment with Dr. Deming (2014).

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Deming Blog Agility Software 28

Deming Institute

FEBRUARY 11, 2016

SMED your SME journey applying Deming principles – guest post by Luciana Paulise. For more than 10 years now I have been helping people to develop their own Small and Medium-sized Enterprises (SME). I applied for the Deming grant to learn more about him and be able to implement his teachings more accurately.

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Deming Library Entrepreneur Conference 28

Deming Institute

DECEMBER 17, 2019

We are so proud of this community, which is doing the important work of spreading the Deming teachings. Our revenue has grown by 60%… and an exciting result of the Deming approach is we were able to deliver that growth with significantly less time from our staff. Happy Holidays! – Stacy Sheldon, Aileron. The Partnership.

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Deming Workshop Price Goal 45

Deming Institute

MARCH 4, 2019

Edwards Deming Institute® and W. Edwards Deming’s grandson). This new 3rd Edition (published 25 years after the 1st edition) also includes a new chapter by Kelly Allan : “Why Deming? Edwards Deming has also been published. You can use our Deming quotes website to view quotes from The New Economics.

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Deming Long-term System Crisis 64

Deming Institute

FEBRUARY 8, 2016

Scott first encountered Deming’s ideas while an engineer at Proctor & Gamble in 1986. Deming training was rolled out to us. He taught the Deming principles to his new company and they were readily embraced. Scott Dalgleish. Scott Dalgleish is the CEO at Phase IV Engineering. I thought it was a really wonderful thing.

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Deming Engineering CEO System 28

QAspire

MAY 20, 2018

During 2001 dot com bubble, one of my friends, a competent software developer, was laid off because of lack of business in the technology he worked in. He was smart enough to understand that the company needed people in a new project that was to be developed on a totally different technology. Related Posts at QAspire.

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Deming Innovation Learning-by-Doing Technology 139

QAspire

MARCH 30, 2015

We need to humanize our leadership approaches and communication to build a system where intrinsic motivation is more likely to happen. Related Reading: Great Quote: On System of Management by Deming. Better Leadership in 2015 (And Beyond): 9 Essentials. Better Leadership in 2015 (And Beyond): 9 Essentials.

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Attrition Leadership Deming Human Resources 70

LDRLB

JANUARY 16, 2019

Edwards Deming, the legendary organizational psychologist. Deming had a principle he called the 85/15 rule. As Deming liked to say “A bad system will beat a good person every time.”. But as Deming would remind us, that’s likely only the case about 15% of the time. It’s helpful to remember the wise thoughts of W.

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Deming Management How To System 105

Deming Institute

JUNE 17, 2019

When I had a leadership position with a team I had us have the whole team sit in the interviews with potential candidates (the team members were all early in their careers and in this and other ways I tried to help them learn and develop their skills). Guest post by John Hunter , founder of curiouscat.com (in 1996).

Human Resources 28

Human Resources Deming Resources System 28

Art Petty

JULY 10, 2023

Leadership Indecency is an admittedly awkward, uncommon phrase. It's the perfect phrase to describe the many amoral examples and practices of leadership we encounter in our organizations and institutions. The post It’s Time to Take a Stand Against Leadership Indecency appeared first on Management Excellence by Art Petty.

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Leadership Goal Examples Management 93

Art Petty

AUGUST 23, 2021

If you are a manager responsible for promoting and developing a new manager, the hard work begins during selection and continues long after in the form of observing, teaching, and coaching. The post Leadership Caffeine™—Commit to Helping Your New Managers Succeed from the Start appeared first on Management Excellence by Art Petty.

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Commitment Management Leadership Review 97

QAspire

JANUARY 13, 2020

Dr. Deming on Joy of Work, Innovation and Leadership. Finding your Ikigai is a lifelong journey of understanding yourself better, doing things that you love, putting your gifts to significant use and learning along the way. Here is a sketchnote summary of 10 Rules of Ikigai: Related Posts at QAspire. Craftsman Spirit.

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Review Books Kaizen Deming 254

Mike Cardus

DECEMBER 13, 2012

Create-Learning’s Exponent Leadership Process is the solution – Contact Us to discuss how Mike can support your organization, teams and management to be the reason people stay with your company. When it comes to yearly employee evaluations or appraisal or whatever you call them, we are damned if we do and damned if we don’t….

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Process Deming Performance Review Review 132

Curious Cat

JANUARY 17, 2017

These were the most popular quotes on the Curious Cat Management and Leadership Quotes web site in 2016 (based on page views). Edwards Deming. Edwards Deming. Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence. Edwards Deming. – Peter Block.

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Ohno Deming McGregor Management 40

Deming Institute

OCTOBER 20, 2016

Leadership and the New Science: Learning about Organizations from an Orderly Universe by Margaret Wheatley does a good job of exploring how to view organizations as a system. I no longer believe that organizations can be changed by imposing a model developed elsewhere.

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Chaos Theory Deming Leadership Open-book 28

Mike Cardus

MARCH 31, 2019

Using this information with a team , we continued to develop some project and team leader processes to build the follow-up process. Edwards Deming. Follow-up is meant to get to the person before the problem gets too far out of control, and you find out last minute that the work in going to be late, below quality, or over budget.

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Follow-up Management Deming Project 111

QAspire

NOVEMBER 7, 2012

Edwards Deming said, “If you wait for people to come to you, you’ll only get small problems. Check out the collection of great leadership posts in November 2012 Edition of Carnival of Leadership Development at Dan McCarthy’s Great Leadership Blog. Going to Gemba also requires leaders to give up on their ego.

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Deming Bottom-up Brainstorming Quality 167

Mike Cardus

SEPTEMBER 5, 2013

Edwards Deming. Develop a shared language of the change and what "done" looks like; Step 2. Lower learning anxiety by offering coaching, development, informal trainings and almost imperceptible shifts towards the change. Edgar Schein. Fear invites wrong figures. Bearers of bad news fare badly.

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Resistance Schein Team Building Deming 128

Deming Institute

JANUARY 25, 2018

Of all of Deming ‘s work, I think the bit with the most potential impact is also the bit that Deming kept close to his vest because it doesn’t advocate company growth as an aim , and his clients would not have understood. Note that Deming does advocate personal growth, which I think of as development.

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Examples Deming Quinn Film 31

Deming Institute

JUNE 30, 2020

Rather than seizing this as an opportunity to develop a new theory on which I might improve student engagement and learning, I focused not on what was on the minds of my students but on improving my pedagogy; reinforcing, perhaps, how to continue to do the wrong things – things that had no relevance for my students – better.

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Covey Deming Learning-by-Doing Six Sigma 69

Deming Institute

MAY 9, 2016

Here is a long document looking at Deming’s ideas, written by Raphael Vitalo – Deming Revisited: The Real Quality Model for Commerce. The document explores Dr. Deming’s ideas in depth and provides the authors viewpoint. Deming’s definition of leadership—i.e.,

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Deming Document System Quality 28

Deming Institute

MARCH 14, 2017

Edwards Deming. She spent decades advocating Deming’s philosophy and helping people across the world with its application. Edwards Deming Institute. Gipsie was someone I very much enjoyed talking to at the early Deming Institute conferences. In Statistics from North Carolina State University. Gipsie Ranney.

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Deming Sharpe Seminar Quality 28

Deming Institute

FEBRUARY 20, 2020

Might this proverb apply to systems leadership in schools, as well? Edwards Deming once wrote that a system needed to be managed, for without management the “parts” tend to act in their own interests and “sub-optimize” the system. Deming’s words are only the beginning of the journey to effective systems leadership/management.

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System Senge Management Deming 66

Curious Cat

DECEMBER 7, 2016

Building a Great Software Development Team. Customer Focus with a Deming Perspective – User/Customer Gemba – Delighting Customers – The importance of customer focus – [link]. Thomas Cagley: If you have the power to change any 2 things that affect decision making what would they be and why?

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Deming Software Learning-by-Doing Metrics 40

Art Petty

OCTOBER 17, 2024

The experience for the consumer—good or bad, reflects the organization's management systems from values, commitment to hiring, leadership development, and operations effectiveness. For the management of business-to-consumer (B2C) organizations, the retail or service location is, of course, the ultimate proving ground.

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System B2C Airlines Management 52

Deming Institute

NOVEMBER 23, 2017

After a presentation to senior management of a large company, I was asked why they should believe me, and therefore why believe Deming. Deming never told people that they had to accept his ideas. Deming often said that profound knowledge comes by invitation. Leadership requires self-knowledge. About Aileron.

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Deming System Learning-by-Doing Influence 31

Curious Cat

MAY 2, 2017

John presenting a Deming seminar in Singapore. Related: Podcast with John Hunter on Building Organizational Capability – What to Do To Create a Continual Improvement Culture – Using Incentives to Guide Social System Improvements – Building a Great Software Development Team. Continue reading →.

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System Organization Deming Seminar 53

Deming Institute

MARCH 2, 2017

In this presentation Dan Jones discusses what we (with an understanding of Deming’s ideas) can see as an aspect of the Deming chain reaction : Focusing on quality and then time the consequence is that we lower costs. That is the wrong sequence, the right sequence is quality and then time and then cost and then new products.

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Deming System Quality Cost 28

Deming Institute

FEBRUARY 15, 2016

Guest post by Luciana Paulise, see part 1 of these thoughts: Applying Deming Principles at Small and Medium-sized Enterprises. The SME deck is to be developed in two months, with weekly two hours meetings, on-line or face to face depending on the location of my clients. 14 Deming principles. Leadership. Leadership.

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Deming SWOT Root Cause Analysis TRIZ 28

Curious Cat

JANUARY 3, 2017

Managers Are Not Non-Leaders: Managers Need to Practice Things We Classify as Leadership Traits (2013) *. The aim of leadership is not merely to find and record failures of men (2011) *. Deming and Software Development (2014) *. Building a Great Software Development Team (2014). * Peter Scholtes (2009).

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Blog Management Deming Software 53

The Practical Leader

MAY 14, 2012

As I fine tune next week’s Leadership and Culture Development for Higher Health and Safety webcast presentation, I’ve been reflecting on the lessons learned from the quality movement and the widespread failure to apply those to workplace safety. Deming considers slogans to be just another form of exhortation.

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Quality Six Sigma Deming System 49