Deming Institute

JANUARY 16, 2017

General Motors wasn’t my ideal workplace after having read Deming’s Out of the Crisis and learning a bit about Lean manufacturing in college. If possible, I wanted to work in something closer to the Deming environment. I was told that Dr. Deming had taught some workshops within GM, particularly the Powertrain division in the 1980s.

Kaizen 28

Kaizen Deming Lean Manufacturing Handbook 28

Deming Institute

JUNE 30, 2020

Rather than seizing this as an opportunity to develop a new theory on which I might improve student engagement and learning, I focused not on what was on the minds of my students but on improving my pedagogy; reinforcing, perhaps, how to continue to do the wrong things – things that had no relevance for my students – better. References.

Covey 69

Covey Deming Six Sigma Learning-by-Doing 69

Deming Institute

FEBRUARY 15, 2016

Guest post by Luciana Paulise, see part 1 of these thoughts: Applying Deming Principles at Small and Medium-sized Enterprises. The SME deck is to be developed in two months, with weekly two hours meetings, on-line or face to face depending on the location of my clients. 14 Deming principles. Deming System of Profound knowledge.

Deming 28

Deming SWOT Root Cause Analysis TRIZ 28

Deming Institute

FEBRUARY 27, 2017

I like to share interesting articles (and other resources) that provide examples of organizations applying Deming’s ideas in practice. Here is another of those articles: How Intermountain Trimmed Health Care Costs Through Robust Quality Improvement Efforts by Brent James and Lucy Savitz (2011).

Deming 28

Deming Health Care System Cost 28

Deming Institute

OCTOBER 12, 2017

Starting a project is like building a house – the quality of the foundation defines the remainder of the effort. The project had been operational for a few months when I joined so the foundation had already been poured. Edwards Deming, and is the author of the recent book, THE SYMPHONY OF PROFOUND KNOWLEDGE: W.

Project 28

Project Deming Root Cause Analysis RACI 28

Curious Cat

MARCH 10, 2015

This post in an excerpt from The Quality Leadership Workbook for Police by Chief David Couper and Captain Sabine Lobitz ( buy via Amazon ). The New Quality Leadership Workbook for Police. Step 1: Educate and inform everyone in the organization about the vision, the goals, and Quality Leadership. Step 3: Teach Quality Leadership.

Case Study 40

Case Study System Decentralization Management 40

Deming Institute

AUGUST 31, 2017

At Aileron, we fervently believe privately held business fuels free enterprise and raises the quality of life for us all. We call this approach Professional Management, and have developed a system to implement it influenced by Dr. W. Edwards Deming and other great thought leaders. Processes are the means to achieve ends.

Management 28

Management Kaplan Activity Based Costing Deming 28

Harvard Business Review

AUGUST 24, 2012

We struggle to provide powerful business cases for improving data quality that command attention and focus the effort. But absent a business case, data quality doesn't make the cut among competing priorities. First, develop a keen eye for non-value-added work. Of course, true leaders know this is no excuse.

Quality 14

Quality Parcell Cost Deming 14

Deming Institute

DECEMBER 1, 2016

In the book Atul Gawande paraphrases Daniel Boorman, veteran pilot who spent two decades developing checklists and flight deck controls for Boeing: Good checklists… are precise. It is critical that checklists be developed at the gemba (where the real work is done) and that they are modified based on experience.

Process 28

Process Deming System Document 28

Deming Institute

SEPTEMBER 23, 2019

Guest post by Bill Bellows, Member of The Deming Institute’s Advisory Council. He did not believe the results and instructed the team to repeat the assembly operation. Larry Sullivan, from Ford, wrote an account of the visit he made to Japan in 1982 to “study quality systems at a variety of automotive suppliers.”

System 74

System Products Productivity Deming 74

Strategy Driven

SEPTEMBER 19, 2011

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. Will Duke is Afterburner’s Director of Learning and Development.

Six Sigma 57

Six Sigma Learning-by-Doing Training Tools 57

Harvard Business Review

APRIL 22, 2015

In the early 1980s, a new way of competing broke on to the world stage: the quality movement, with the deification of W. Edwards Deming , who introduced quality as a way of life for Japanese companies. Many attributed Japan’s economic ascension after WWII to dramatically increasing the quality of its products.

Six Sigma 8

Six Sigma Company Lean Production Taylor 8

Harvard Business Review

MARCH 21, 2018

These kinds of statements speak to a leader’s choice of values, and a failure to understand the relationships between a safe work environment and operational performance. The reality is that virtually all workplace injuries are preventable, and safety management and operational excellence are intimately linked. At Cummins, Inc.,

Operations 17

Operations Chemicals CEO Metrics 17

Harvard Business Review

MARCH 23, 2011

Thus, today we have a number of process "religions": Statistical Process Control was followed by Total Quality Management, Business Reengineering, Six Sigma, Lean, and Business Process Management (BPM, which emphasizes process management software). Under the guidance of external coaches, the $7.2

Six Sigma 14

Six Sigma TQM Kaizen Balanced Scorecard 14

Harvard Business Review

SEPTEMBER 27, 2012

Edwards Deming (the father of the quality movement) famously said , "Drive out fear. And by training them, you can demonstrate your commitment to their development. It's providing the highest quality patient care by placing the needs of patients first.". We use this fear to keep us safe. It starts with recruitment.

Process 15

Process Mayo Six Sigma Ryan 15

Harvard Business Review

JUNE 7, 2012

Edwards Deming , the guru of total quality management, called this "driving out fear.". He told me, "The focus needs to be away from grandiose pronouncements and back to basics in selection and development. If we truly invest in the development of the skills and capability of our people, the last thing we want is to lose them.

Attrition 15

Attrition CFO Deming Outsourcing 15

Deming Institute

DECEMBER 7, 2017

Edwards Deming. From sales of iPhones to iPads to computers, Apple executives offered explanations for these results and predictions for the future. The value of profits as an ingredient for organizations to sustain and develop their operations is undeniable. Post by Bill Bellows. billion and a quarterly net profit of $7.7

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Deming System Crisis Industry 28

Harvard Business Review

JUNE 7, 2012

Edwards Deming , the guru of total quality management, called this "driving out fear.". He told me, "The focus needs to be away from grandiose pronouncements and back to basics in selection and development. If we truly invest in the development of the skills and capability of our people, the last thing we want is to lose them.

Attrition 11

Attrition CFO Deming Outsourcing 11

Strategy Driven

NOVEMBER 15, 2018

But companies pursuing innovation as their core business strategy realize 50 to 100 percent higher profit margins than those who pursue low cost, high quality and fast delivery strategies, or simply doing whatever the customer says. Discover and develop “meaningfully unique” innovation. That’s not the purpose of Innovation Engineering.

Innovation 57

Innovation Engineering CIO System 57

The Horizons Tracker

MAY 23, 2019

Edwards Deming and encapsulated by Japanese car giant Toyota, whose quality circles, kaizen and takt time quickly spread throughout the manufacturing sector. The nature of technology development might also provide some pointers as to how learning at work should change.

Competitive Advantage 61

Competitive Advantage Kaizen Technology Learning-by-Doing 61

Ask Atma

JANUARY 2, 2011

They develop action plans. If the person(s) responsible for managing are able to look at the eighteen points above and determine they are more or less in place, they are operating at the most fundamental or beginner’s level of management. Adopt the new philosophy of quality throughout all levels with the organization.

Management 40

Management CRM Objective Human Resources 40

Harvard Business Review

MAY 17, 2017

We argue that, like previous revolutionary ideas, blockchain has the potential to help developing nations leapfrog more-developed economies. Edwards Deming). An added benefit is that mobile money services such as M-Pesa are more advanced and sophisticated than those found in many developed economies.

Marketing 8

Marketing Technology Banking Efficiency 8

Harvard Business Review

JULY 14, 2016

Operating managers were empowered to develop unique business models and launch derivative products by themselves to best serve each unique segment; and in the process, disrupted and competed with one another. Since the early 2000s, many of the company’s publications have gone digital. The same holds true for growth.

Products 8

Products Productivity Company Metrics 8

Harvard Business Review

AUGUST 8, 2012

Edwards Deming , the father of quality, said "A bad process will beat a good person every time," and Fujio Cho , a former president of Toyota, famously said, "We get brilliant results from average people managing brilliant processes, while our competitors get average or worse results from brilliant people managing broken processes."

Compliance 13

Compliance Merchandising Deming Pharmaceuticals 13