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It touches marketing, legal, operations, sales, finance. reward curiosity and initiative Someone on your finance team builds a new AI model to forecast trends. That one question reframes the conversation. train everyone, not just the tech team Big learning: AI is not an IT initiative. It touches everyone in every department.
2011 ASA Deming Lecture by Roger Hoerl, GE Global Research: The World Is Calling; Should We Answer? Roger starts by discussing some areas of Deming’s work that are not getting the focus they deserve. I also want to talk about Deming’s emphasis on the big picture, the big problems.
Muller’s The Tyranny of Metrics (2018) is a book that Dr. Deming would have surely appreciated. The bulk of Muller’s research is devoted to case studies in colleges, elementary schools, health care systems, policing, the military, business, finance, philanthropy and foreign aid. Few people understood measurement as well as Dr. Deming.
Edwards Deming Institute podcast with Dr. Sophronia (Frony) Ward, Managing and Founding Partner of Pinnacle Partners , Process Behavior Charts are the Secret to Understanding the Organization as a System ( direct download ), is another in our understanding variation series. Frony Ward. the overall system is sub-optimized.
Left brainers are critical to accomplishing the engineering, finance, production and operational work that’s required to make meaningful change happen. Edwards Deming, a renowned systems specialist, observed: “Ninety-four percent of problems are caused by the system — 6 percent by the workers.”
One of Dr. Deming’s 7 deadly diseases is: Emphasis on short-term profits: short-term thinking. At Berkshire, managers can focus on running their businesses: They are not subjected to meetings at headquarters nor financing worries nor Wall Street harassment. ” From, The right way to handle a surprise : The U.S.
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