Deming Institute

SEPTEMBER 15, 2016

2011 ASA Deming Lecture by Roger Hoerl, GE Global Research: The World Is Calling; Should We Answer? Roger starts by discussing some areas of Deming’s work that are not getting the focus they deserve. I also want to talk about Deming’s emphasis on the big picture, the big problems.

Rogers 28

Rogers Deming Six Sigma Engineering 28

Deming Institute

JANUARY 9, 2017

One of Dr. Deming’s 7 deadly diseases is: Emphasis on short-term profits: short-term thinking. At Berkshire, managers can focus on running their businesses: They are not subjected to meetings at headquarters nor financing worries nor Wall Street harassment. Market Incentives: encourage more patient capital.

Short-term 28

Short-term Long-term Deming Management 28

Deming Institute

SEPTEMBER 11, 2017

Or, would it be better to remove color as a potential market place differentiator and, instead, offer “Any color you like, as long as it’s white”? Is there a place for an aircraft manufacturer to offer their airline customers 108 shades of white paint, as did an aerospace company in the 1990s? Can the same be said for cycle time?

Management 28

Management System Deming Goal 28