News Flash: Innovation Is No Longer Just a Specialist’s Job. Now Here’s How to Involve Your Whole Workforce Instead
Strategy Driven
NOVEMBER 15, 2018
Left brainers are critical to accomplishing the engineering, finance, production and operational work that’s required to make meaningful change happen. Edwards Deming, a renowned systems specialist, observed: “Ninety-four percent of problems are caused by the system — 6 percent by the workers.”
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