In Search of Excellence
Deming Institute
OCTOBER 29, 2018
Post by Bill Bellows, Deputy Director, The Deming Institute. “A A product or service possesses quality if it helps someone and enjoys a sustainable market.”. Edwards Deming . Quality is defined by doing it right the first time.”. There is not a day I don’t think about what Dr. Deming meant to us. Phillip Crosby.
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