The Horizons Tracker

SEPTEMBER 7, 2020

Edwards Deming and encapsulated by Japanese car giant Toyota, whose quality circles, kaizen, and takt time quickly spread throughout the manufacturing sector. Of course, learning organizations are not necessarily a new thing, but their nature has changed.

Osborne 117

Osborne Development Tacit Knowledge Kaizen 117

Deming Institute

JANUARY 25, 2016

The Deming Management Method by Mary Walton was a book that served to introduce many to the ideas of W. Edwards Deming. Dr. Deming wrote an introduction to the book, including these words: In the decade after the War [the Second World War], the rest of the world was devastated. The book was published in 1988.

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Deming Management Books System 28

Deming Institute

FEBRUARY 18, 2019

Peter Scholtes shared his thoughts on Leading Quality: Some Practical Approaches to the Managers New Job at the 1992 Ohio Quality and Productivity Forum conference. Everything I’ve learned about quality, just about everything maybe 95% of what I know about quality, is either from Dr. Deming or Dr. Kano or their students.

Quality 44

Quality Deming Management System 44

Deming Institute

DECEMBER 17, 2019

We are so proud of this community, which is doing the important work of spreading the Deming teachings. Our revenue has grown by 60%… and an exciting result of the Deming approach is we were able to deliver that growth with significantly less time from our staff. Happy Holidays! – Stacy Sheldon, Aileron. The Partnership.

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Deming Workshop Price Goal 45

Deming Institute

SEPTEMBER 8, 2016

Readers of this blog are aware of the problems created by using quotas: Achieved the goal by not the aim (2013) – The Futility of a Numerical Goal (2014) , Distorting the System, Distorting the Data or Improving the System (2013) , Dr. Deming on the problems with targets or goals.

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Deming Cost Management System 35

Deming Institute

DECEMBER 14, 2017

A product or a service possesses quality if it helps somebody and enjoys a good and sustainable market. Edwards Deming. Dr. Deming explained quality with an appreciation of variation and, ultimately, use. asking] if they would be fired if the company lost in their pursuit of the Deming Prize. “If Post by Bill Bellows.

Quality 48

Quality Deming Ohno System 48

Deming Institute

SEPTEMBER 15, 2016

2011 ASA Deming Lecture by Roger Hoerl, GE Global Research: The World Is Calling; Should We Answer? Roger starts by discussing some areas of Deming’s work that are not getting the focus they deserve. I also want to talk about Deming’s emphasis on the big picture, the big problems.

Rogers 28

Rogers Deming Six Sigma Engineering 28

Deming Institute

MAY 5, 2016

In this post I discuss another wonderful paper by Dr. Deming. Edwards Deming Institute makes this paper, and many more, available on our website. Edwards Deming, 1954: For all four groups of people [management, statistical administration, research, front-line workers], the statistical method is more than an array of techniques.

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Deming Management Quality Learning-by-Doing 28

Deming Institute

AUGUST 20, 2018

Edwards Deming (1952). In the new way, management introduces, through consumer research, a 4th step, and runs through the 4 steps is a cycle , over and over. Put it on the market. Test it in service; through market research, find out what the user thinks of it, and why the non-user has not bought it. Edward Deming.

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Deming Software Agility Download 35

The Horizons Tracker

JUNE 16, 2022

Edwards Deming famously remarked that “in God we trust, but everyone else should bring data.” More research is needed to understand the organizational or market frictions that are causing this apparent misalignment, one that is proving to be quite costly in the firms we observe.” .

Early Adopters 60

Early Adopters Sample Deming Objective 60

The Practical Leader

MAY 30, 2012

Apart from the high costs and squandered opportunity, a failed reorganization can leave an enterprise even worse off than it was before , with lost productivity, a weakened market position, and a disengaged workforce, among other impacts.” Effectively engaging middle managers and key support staff brings that forward.

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Restructuring Middle Management Deming Human Capital 61

Strategy Driven

FEBRUARY 2, 2011

Edwards Deming. He is a mentor to senior management. These qualities make it invaluable for the corporate and small business markets. Additional Information Hank has written numerous articles and several books on a wide range of business and management topics. Hank has presented Think Tanks for five U.S. Presidents.

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Drucker Senge Strategic Planning Newsletter 62

Curious Cat

SEPTEMBER 30, 2015

Edwards Deming Institute blog, Hallmark Building Supplies: Applying Deming as a Business Strategy : [Hallmark Building Supplies] uses the purpose statement to make decisions on a regular basis. A phrase about the importance of customers matters only to the extent the company delivers customer delight. From a post I wrote on The W.

Mission Statement 40

Mission Statement Deming Video System 40

Ask Atma

JANUARY 2, 2011

Three Levels of Management. As a starting place we can look at three general levels or grades of management. As a starting place we can look at three general levels or grades of management. Beginner’s Management [Newbie or Management 1.0]. Fundamentals of being a manager : They ask “what needs to be done?”.

Management 40

Management CRM Objective Human Resources 40

Deming Institute

OCTOBER 29, 2018

Post by Bill Bellows, Deputy Director, The Deming Institute. “A A product or service possesses quality if it helps someone and enjoys a sustainable market.”. Edwards Deming . There is not a day I don’t think about what Dr. Deming meant to us. Deming is the core of our management.”. Phillip Crosby.

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Deming Compliance System Engineering 31

Deming Institute

MARCH 9, 2017

Kentaro Toyama ‘s presentation at the 2016 Annual Deming Institute Conference – Geek Heresy: Technology’s Law of Amplification. This idea is very familiar to those of us using Dr. Deming’s ideas. This result is very similar to what happens if you don’t design a management system well.

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System Technology Deming Long-term 31

Deming Institute

DECEMBER 4, 2017

This webcast shows Louie Paynter’s presentation, Hallmark Building Supplies ’ Approach to Applying Quality as a Business Strategy, at the 2012 Annual Deming Conference. It is often useful to learn about the journey of transformation of an organization to a new management system. We use it to make decisions on a regular basis.

Quality 28

Quality Deming Strategy System 28

Deming Institute

JULY 30, 2018

Vincent Barabba presented the 2016 ASA Deming Lecture: Profound Knowledge from a Knowledge Use Perspective. Vincent Barabba led the US Census Bureau, founded Market Insight Corporation and authored The Decision Loom: A design or interactive decision-making in organizations (among other books). Edwards Deming – A Kaizen Statistician.

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Deming Kaizen Rogers Drucker 28

Deming Institute

FEBRUARY 15, 2016

Guest post by Luciana Paulise, see part 1 of these thoughts: Applying Deming Principles at Small and Medium-sized Enterprises. 14 Deming principles. Deming System of Profound knowledge. 14) Create a structure in top management that will push every day on the above 13 points. Marketing mix. How to apply the model.

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Deming SWOT Root Cause Analysis TRIZ 28

Deming Institute

SEPTEMBER 10, 2015

Edwards Deming in The Deming of America. American management thinks that they can just copy from Japan—but they don’t know what to copy! Edwards Deming in “If Japan Can…Why Can’t We?” Edwards Deming, The New Economics. People copy examples and then they wonder what is the trouble.

Examples 28

Examples Deming Software System 28

Deming Institute

APRIL 7, 2016

Edwards Deming’s list of 14 points for western management : Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. If so, you should examine your management system. It is a bad sign and points to serious management problems. Point 10 on W.

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Deming System Incentives Short-term 28

Curious Cat

DECEMBER 1, 2016

Customer integration is required in the customer focused continual improvement framework I have discussed on this blog and in my book: Management Matters: Building Enterprise Capability. Edwards Deming, so appreciating the importance of a systemic view is to be expected. See more photos by John Hunter.

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System Deming Short-term Long-term 40

Deming Institute

NOVEMBER 20, 2017

This webcast shows Tom Rudmik’s presentation, Thriving in the World of Massive Change, at the 2012 Annual Deming Conference. The existing assembly-line approach to education exists because it’s the only way we knew how to manage large groups of students back in the early 1900s. Guest post by John Hunter.

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Deming Education Conference System 28

Deming Institute

JANUARY 19, 2017

To me this is a great example of extending Deming’s ideas with a great deal of useful content on how to effectively become more customer focused. Edwards Deming’s discussion on truly understanding the needs of customers and also Russell Ackoff’s ideas on seeking solutions by looking at the larger containing system.

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Deming Christensen System Books 28

Deming Institute

JULY 31, 2017

At the time, I was a member of the company’s Continuous Improvement Team, a later version of a Total Quality Management Office. Related: Video – The Deming Management Method. On a summer weekend in 1997, I visited my office for a short time before heading home after a few errands near work.

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Deming System Tools Airlines 31

Curious Cat

JANUARY 10, 2017

Aligning what is delivered with what is marketed is also important and something Southwest does well. Other airlines market as if they will provide what Singapore Airlines does and provides a miserable experience instead. His market is to provide great service to those customers willing to pay.

Airlines 40

Airlines Class Price System 40

Deming Institute

OCTOBER 9, 2017

While neither group may have heard of Alfred Politz , a pioneer in the field of market research, they would have surely appreciated his perspective on competition, borrowed by Dr. Deming for use on the opening page of The New Economics. “Nothing can do you so much harm,” Politz fancied, “as a lousy competitor.

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Deming Proposal Learning-by-Doing Industry 28

Curious Cat

APRIL 23, 2016

Certainly smart phones are a huge and rapidly growing market. But it is less understandable when companies that are thought of as technology savvy are as blinded by their history (can’t see out of the app-mindset).

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Advertising Software Deming Technology 40

Strategy Driven

AUGUST 17, 2011

The journey of the four decades, of growing from an entry-level professional to a leader among fellow professionals invariably calls for mastery over four things: the ability to efficiently manage resources, volume, complexity and finally, rainmaking. The days of the hippie tree huggers are over.

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Self-aware Engineering Learning-by-Doing Chief Technology Officer 50

Deming Institute

JUNE 28, 2018

But there is no way to know when a competitor like Google Fiber (or Ting Fiber or other companies that are seeking to lure away long mistreated customers) will enter the market. Very dissatisfied customers may be actively seeking alternatives. The loss a business will suffer from dissatisfied customers can’t be known.

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Long-term Cost Commitment Quality 31

Harvard Business Review

MARCH 29, 2013

Old dogs will learn new tricks when the lead dog — or ape, or penguin, depending on the management fable of the moment — shows them off. The workers, the managers, and even the executives look around to see if their environment has changed, if the tried-and-true behaviors that made their world work will continue to do so.

Management 8

Management Leadership Deming Globalization 8

Harvard Business Review

MAY 17, 2017

Edwards Deming). This helps to prove their identity, cutting down on fraud and creating market efficiencies. Global trade, with local regulation facilitated by technology, works because technology makes the transaction costs manageable. The system currently serves a billion people.

Marketing 8

Marketing Technology Banking Efficiency 8

Great Leadership By Dan

NOVEMBER 6, 2011

posted at Business Wisdom: Words to Manage By , saying, "Part of executive development is recognizing the development that has already occurred.". Turner presents Lewin and Historical Traces to Change Management posted at JohnRTurner_HPT_resource. William Matthies presents Instead, How About.

Leadership Development 248

Leadership Development Development Leadership Deming 248

Harvard Business Review

MAY 6, 2014

At a fundamental level, the decisions managers make about revenue and profits fall into two categories—those related to growth and those related to cost reduction. Managers use cost-related data as an objective input for decision making, since they consider it both reliable and reasonably predictable. Cost reduction data are precise.

Disruptive Innovation 14

Disruptive Innovation Levitt Tools Innovation 14

Michael Lee Stallard

NOVEMBER 8, 2011

posted at Business Wisdom: Words to Manage By , saying, “Part of executive development is recognizing the development that has already occurred.” Turner presents Lewin and Historical Traces to Change Management posted at JohnRTurner_HPT_resource. William Matthies presents Instead, How About. ” John R.

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Blog Leadership Deming Storytelling 218

Harvard Business Review

APRIL 20, 2016

Edwards Deming, who used it extensively in Japan in the years following World War II. Toyota hired Deming to train hundreds of the company’s managers, eventually capitalizing on his expertise to develop the famous Toyota Production System — the primary source of today’s “lean” thinking.

Agility 8

Agility Nonaka Takeuchi Innovation 8

Deming Institute

JULY 30, 2015

In 2014 I presented a paper at the 20th Annual International Deming Research Seminar on the topic of “ Understanding and Application of Deming’s System of Profound Knowledge in Healthcare.” that is taking on the transformation of healthcare management. My goal was to find out why this body of knowledge seemed to be absent.

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Deming Influence System Seminar 28