Deming Institute

JULY 29, 2019

Since we shared the “Why Deming, Why Now” video with you last month, many of you have been asking questions about Deming Online. We are so excited to tell you more about this new online learning center that The Deming Institute is creating. WHAT IS THE AIM OF DEMING ONLINE? Deming is needed now more than ever.

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Deming Seminar Webinar Video 28

Deming Institute

JULY 29, 2019

Since we shared the “Why Deming, Why Now” video with you last month, many of you have been asking questions about Deming Online. We are so excited to tell you more about this new online learning center that The Deming Institute is creating. WHAT IS THE AIM OF DEMING ONLINE? Deming is needed now more than ever.

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Deming Seminar Webinar Video 28

The Empowered Buisness

MARCH 4, 2014

The personal computer revolution was started by putting together existing technologies in a way never done before. They could see from a 10,000 foot elevation how seemingly unrelated technology trends intersected, eventually disrupting the computer industry in a completely new direction. Future Oriented.

Strategic Planning 131

Strategic Planning Content Covey Planning 131

Deming Institute

MARCH 9, 2017

Kentaro Toyama ‘s presentation at the 2016 Annual Deming Institute Conference – Geek Heresy: Technology’s Law of Amplification. If technology is going to improve the lives of the world’s poorest, it must be grounded in a deep understanding of human behavior and an appreciation for cultural differences.”.

Technology 31

Technology System Deming Long-term 31

Deming Institute

MAY 26, 2016

2016 Deming Institute Annual Conference. Lean coffee session at the 2015 Deming Research Seminar. Edwards Deming Institute®. Jim Manley, Former GM & Supplier Manager, Chair of Michigan Lean Consortium. September 16 – 18, 2016. Michigan State University. East Lansing, Michigan. Facilitators. Related: The W.

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Deming Conference P&L Seminar 28

Deming Institute

FEBRUARY 8, 2016

Scott first encountered Deming’s ideas while an engineer at Proctor & Gamble in 1986. Deming training was rolled out to us. He mentions that after providing great training Proctor & Gamble’s management system was very reluctant to adopt the better management methods. Scott Dalgleish.

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Deming Engineering CEO System 28

Deming Institute

AUGUST 10, 2017

Some years ago, W’s management saw fit to expand the purview of “performance management” to include employees’ personal business: employees spending more than 6 minutes a day in the restroom risk being written up. If this wayward management team knew Dr. W. Or telling kids to stop eating liver and onions.

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Deming Bottom-up System Reference 48

Curious Cat

FEBRUARY 19, 2015

On the matter of the importance of promoting better management practices worldwide I agree there is a huge amount of work to be done. And there is a huge vacuum of resources for managers looking for information on how to do better. It is much worse when you aim to influence a global audience. ASQ can help fill that need.

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Globalization Management Deming Mission Statement 40

Deming Institute

JULY 30, 2015

In 2014 I presented a paper at the 20th Annual International Deming Research Seminar on the topic of “ Understanding and Application of Deming’s System of Profound Knowledge in Healthcare.” that is taking on the transformation of healthcare management. My goal was to find out why this body of knowledge seemed to be absent.

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Deming Influence System Seminar 28

Deming Institute

OCTOBER 24, 2016

Deming Lecture at the 2012 ASA Joint – Quality Improvement: From Autos and Chips to Nano and Bio” by Jeff Wu, Georgia Institute of Technology. Deming’s major insight was to recognize that Shewhart’s idea [control charts, chance and assignable causes etc.], Dr. Wu also points out.

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Deming Quality Tools Process 28

The Horizons Tracker

JUNE 16, 2022

Edwards Deming famously remarked that “in God we trust, but everyone else should bring data.” The firms were chosen in part due to their propensity to be early adopters of technology. Despite this huge outlay, research from Rotman highlights the profoundly mixed returns seen on that investment.

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Early Adopters Sample Deming Objective 63

Deming Institute

AUGUST 7, 2017

Jet-Hot ‘s story provides an example of applying Deming’s work to transform a real enterprise. They used Deming’s ideas to turn around a company being crushed in the marketplace to one delighting their customers. Jet-Hot integrates Deming’s system view with their own management or operating system.

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System Deming Gordon Organization 31

Deming Institute

JUNE 1, 2015

Louis Altazan, President of AGCO Automotive Corporation discusses the success AGCO has had applying Deming’s management system to their service organization (car repair). This [Deming’s ideas] sort of went to the same exact type of philosophy. He mentions he was surprised when Dr. Deming answered his own phone.

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Deming Health Care Company Management 28

The Horizons Tracker

MAY 23, 2019

Edwards Deming and encapsulated by Japanese car giant Toyota, whose quality circles, kaizen and takt time quickly spread throughout the manufacturing sector. In a superjob, technology has not only changed the nature of the skills the job requires but has changed the nature of the work and the job itself.” Learning fast and slow.

Competitive Advantage 61

Competitive Advantage Kaizen Technology Learning-by-Doing 61

Ask Atma

JANUARY 2, 2011

Three Levels of Management. As a starting place we can look at three general levels or grades of management. As a starting place we can look at three general levels or grades of management. Beginner’s Management [Newbie or Management 1.0]. Fundamentals of being a manager : They ask “what needs to be done?”.

Management 40

Management CRM Objective Human Resources 40

Deming Institute

FEBRUARY 29, 2016

Each time technology advances to allow for collection, storage, and analysis of more data, we have the opportunity to expand the boundaries of the systems that we can analyze and improve. As Dr. Deming would say, “ Without a theory there is no learning.” What is our theory? Theory poses questions that guide analysis.

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Deming System Cooper Analysis 28

Deming Institute

JANUARY 14, 2019

Guest post by Mustafa Shraim , ASQ Fellow and Assistant Professor, Department of Engineering Technology and Management, Ohio University. Variation is life or life is variation ” is how Dr. Deming described the extent of what we observe in our personal and work outcomes. The first mistake is called tampering.

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Engineering Conference Education Process 35

The Practical Leader

JULY 20, 2011

The first two rings (my last two blog posts) deal with things — technology, products, services, systems, processes, structures, and so on. In virtually every organization it’s management. We can’t sample it, package it, systemize it or automate service, though Lord knows a lot of managers try. They own it.

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Sharpe Deming Hotels Quality 53

Deming Institute

OCTOBER 2, 2017

This webcast shows Bjarne Wig’s presentation, The Transformation of Learning, at the 2015 Deming Research Seminar. And the third is, apply systems leadership, Deming philosophy of leadership. Guest post by John Hunter. See Bjarne’s research paper that forms the basis of the talk: The Transformation of Learning at the Work Place.

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Deming Education Seminar System 31

Deming Institute

JANUARY 30, 2017

Deming’s “Some Notes on Management in a Hospital.” I was happy to see John Hunter share the article on the Deming Institute blog last year , along with some context. A system doesn’t design itself and a system doesn’t manage itself. This was frustrating and not good for his cash flow, of course. The lesson learned?

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Deming Kaizen System Quality 28

Deming Institute

DECEMBER 7, 2017

Edwards Deming. Thinking beyond the design and development of the next iProduct , profits allow for improvements to current products, not to mention needed technology upgrades, employee development, and dividends for shareholders. The bigger be the coverage, the bigger be the possible benefits, but the more difficult to manage.

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Deming System Crisis Definition 28

Deming Institute

SEPTEMBER 10, 2015

Edwards Deming in The Deming of America. American management thinks that they can just copy from Japan—but they don’t know what to copy! Edwards Deming in “If Japan Can…Why Can’t We?” Edwards Deming, The New Economics. People copy examples and then they wonder what is the trouble.

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Examples Deming Software System 28

Deming Institute

MAY 18, 2015

Edwards Deming’s 14 points for management. Dr. Deming explained that the organization was a system that included the suppliers and customers. You need to manage and continually improve that entire system. I wrote about this on my personal blog in 2005, Ford and Managing the Supplier Relationship.

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Long-term Deming Cooper System 28

Deming Institute

NOVEMBER 20, 2017

This webcast shows Tom Rudmik’s presentation, Thriving in the World of Massive Change, at the 2012 Annual Deming Conference. The existing assembly-line approach to education exists because it’s the only way we knew how to manage large groups of students back in the early 1900s. Guest post by John Hunter.

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Deming Education Conference System 28

Deming Institute

FEBRUARY 27, 2017

I like to share interesting articles (and other resources) that provide examples of organizations applying Deming’s ideas in practice. Edwards Deming’s process management theory. Edwards Deming cautioned against clinging to examples , and for good reason.

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Deming Health Care System Cost 28

Curious Cat

APRIL 23, 2016

Now there are some times when using technology to provide good service just isn’t worth the effort. Often though businesses just are stuck in their fax-thinking or physical-store-thinking or app-thinking and fail to use a technology that would provide great benefit to their users.

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Advertising Software Deming Technology 40

Deming Institute

JANUARY 19, 2017

To me this is a great example of extending Deming’s ideas with a great deal of useful content on how to effectively become more customer focused. Edwards Deming’s discussion on truly understanding the needs of customers and also Russell Ackoff’s ideas on seeking solutions by looking at the larger containing system.

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Deming Christensen System Innovation 28

Strategy Driven

NOVEMBER 15, 2018

Edwards Deming, a renowned systems specialist, observed: “Ninety-four percent of problems are caused by the system — 6 percent by the workers.” The importance of technology ownership is significant. The word “system,” especially in connection with innovation, creates a vision of being controlled, constrained and restricted.

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Innovation Engineering CIO System 57

Curious Cat

APRIL 28, 2015

I took this photo after presenting a Deming 2 1/2 day seminar in Boston (at the Boston Fine Arts Museum – see more photos ). The organization really should focus on improving the management system so it isn’t such a barrier to improvement. So if your purpose is to improve management you need to address that.

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Conference Innovation Transportation Software 40

Harvard Business Review

JUNE 24, 2016

Gothenberg, Sweden, is a long way to travel from Boston for a breakthrough idea in management — especially one that is more than 40 years old. Berwick’s talk spanned a pantheon of management thinkers to show the audience just how far we have come from Taylor to Deming in the 20th century. Laura Schneider for HBR.

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Deming Management Senge Taylorism 14

Deming Institute

OCTOBER 12, 2017

Much of my work focuses on involving people in activities and decisions about their work and how it will change as the technology they use changes. Many years after the curtain came down on my Camelot project, I was asked to lead the process / organization side of a large technology project. How did I figure this out?

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Project Deming Root Cause Analysis RACI 28

Harvard Business Review

JANUARY 18, 2011

The first decade of the 21st century brought about an incredible amount of technological advances — Facebook, Twitter, Android, iPod/iTunes/iPhone/iPad, and many other innovations transformed how we communicate, work, and live. But it is often the processes that helped create and manage these technologies that prove most enduring.

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Innovation Supply Chain Management Six Sigma 16

Strategy Driven

AUGUST 17, 2011

The journey of the four decades, of growing from an entry-level professional to a leader among fellow professionals invariably calls for mastery over four things: the ability to efficiently manage resources, volume, complexity and finally, rainmaking. Sustainability is part of every professional’s job.

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Self-aware Engineering Chief Technology Officer Learning-by-Doing 50

Harvard Business Review

FEBRUARY 26, 2014

Such advice is plentiful and familiar: Make time for non-work activities, exercise to reduce stress, learn to say “no,” manage your time more efficiently. Think of it as continuous improvement but with your inner Deming on mute. Leadership Managing yourself Work life balance' All excellent ideas. Then try to do better.

Career 21

Career Six Sigma Deming Advice 21

Harvard Business Review

MARCH 23, 2011

The result: Employees get confused and cynical (senior management's "flavor of the month"). Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.) Under the guidance of external coaches, the $7.2

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Six Sigma TQM Kaizen Balanced Scorecard 15

Harvard Business Review

MARCH 29, 2013

Old dogs will learn new tricks when the lead dog — or ape, or penguin, depending on the management fable of the moment — shows them off. The workers, the managers, and even the executives look around to see if their environment has changed, if the tried-and-true behaviors that made their world work will continue to do so.

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Management Leadership Deming Globalization 8

Harvard Business Review

AUGUST 24, 2012

It stems from the cold, brutal reality that most managers simply do not use data they don't trust: "These numbers don't look right. In principle, one could measure the associated costs, but they pale in comparison to the costs of trying to manage when you don't know what's going on. Mere managers find all of this daunting indeed.

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Quality Parcell Cost Deming 15