The Horizons Tracker

SEPTEMBER 7, 2020

Edwards Deming and encapsulated by Japanese car giant Toyota, whose quality circles, kaizen, and takt time quickly spread throughout the manufacturing sector. Of course, learning organizations are not necessarily a new thing, but their nature has changed.

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Osborne Development Tacit Knowledge Kaizen 117

Lead Change Blog

FEBRUARY 17, 2016

We learned the quality lessons of Edward Deming, Joseph Juran, and Phil Crosby as well as the lean thinking lessons of James Womack. We all went to school on how the Japanese transformed a rotten “made in Japan” reputation synonymous with junk into one that represented the pinnacle of zero defects products.

Six Sigma 150

Six Sigma TQM Airlines Wilde 150

Deming Institute

JANUARY 25, 2016

The Deming Management Method by Mary Walton was a book that served to introduce many to the ideas of W. Edwards Deming. Dr. Deming wrote an introduction to the book, including these words: In the decade after the War [the Second World War], the rest of the world was devastated. The book was published in 1988.

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Deming Management Books System 28

Deming Institute

DECEMBER 17, 2019

We are so proud of this community, which is doing the important work of spreading the Deming teachings. Our revenue has grown by 60%… and an exciting result of the Deming approach is we were able to deliver that growth with significantly less time from our staff. Happy Holidays! – Stacy Sheldon, Aileron. The Partnership.

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Deming Workshop Price Goal 45

Deming Institute

JANUARY 15, 2018

This webcast shows Bob Browne ’s presentation, Profound Knowledge of the Real Thing, at the 2012 Annual Deming Conference. Among other things, this presentation is a good option for those seeking an example that provides historical business results of an organization practicing Deming management methods.

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Deming Company Management Conference 53

Deming Institute

FEBRUARY 11, 2016

SMED your SME journey applying Deming principles – guest post by Luciana Paulise. Edwards Deming Institute [The Institute makes 5 travel grants available each year to study the Deming Collection at the Library of Congress. I was also invited to attend to the Deming Institute Annual Fall conference in Los Angeles.

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Deming Library Entrepreneur Conference 28

Deming Institute

JULY 30, 2015

In 2014 I presented a paper at the 20th Annual International Deming Research Seminar on the topic of “ Understanding and Application of Deming’s System of Profound Knowledge in Healthcare.” Dr. Deming is cited several times in the book, and the reader will find evidence of Dr. Deming’s thinking throughout the 180 pages of the book.

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Deming Influence System Seminar 28

Deming Institute

SEPTEMBER 15, 2016

2011 ASA Deming Lecture by Roger Hoerl, GE Global Research: The World Is Calling; Should We Answer? Roger starts by discussing some areas of Deming’s work that are not getting the focus they deserve. I also want to talk about Deming’s emphasis on the big picture, the big problems.

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Rogers Deming Six Sigma Engineering 28

The Practical Leader

MAY 14, 2012

“Sloganeering” and Internal Marketing. A great many organizations have fallen into internal marketing traps. There is nothing wrong with solid internal marketing. Deming considers slogans to be just another form of exhortation. shirts, coffee mugs, and so on. line performers to improve.

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Quality Six Sigma Deming System 49

Deming Institute

DECEMBER 14, 2017

A product or a service possesses quality if it helps somebody and enjoys a good and sustainable market. Edwards Deming. Dr. Deming explained quality with an appreciation of variation and, ultimately, use. Forty years later, in 2004, Shoichiro Toyoda was honored with the Deming Medal from the American Society for Quality.

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Quality Deming Ohno System 48

Deming Institute

OCTOBER 3, 2016

That criticism of the weak explanations provided for why such huge rewards are deserved is in line with what Deming taught. Edwards Deming’s shared. Edwards Deming was addressing the notion of “merit pay” in the context of workers in the system (not executives specifically). Edwards Deming.

Execution 45

Execution Deming System CEO 45

Deming Institute

APRIL 4, 2017

Edwards Deming Institute® is to foster an understanding of The Deming System of Profound Knowledge® to advance commerce, prosperity and peace. At the Deming Institute, we honor the legacy of Dr. Deming by bringing his teachings to life today and for the future. Edwards Deming. Edwards Deming Institute®.

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Deming Cooper Human Resources Learning-by-Doing 37

Deming Institute

FEBRUARY 18, 2019

It is a little daunting to stand up here and speak to you about quality and know that before me Dr. Deming is up here and then later this afternoon we are going to be hearing from Dr. Kano. As Dr. Deming says “ nobody gives a hoot about profit “… and we sit it all the time. It takes more than improvement.

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Quality Deming Management System 44

Deming Institute

OCTOBER 16, 2017

This webcast shows Steve Haedrich’s presentation, The System of Profound Knowledge Applied to Sales and Marketing, at the 2015 Deming Research Seminar. Guest post by John Hunter. Steve is the President of New York Label & Box Works. They have a profit sharing plan for all employees.

System 28

System Deming Marketing Seminar 28

Deming Institute

AUGUST 20, 2018

Edwards Deming (1952). Put it on the market. Test it in service; through market research, find out what the user thinks of it, and why the non-user has not bought it. Like many of Deming’s ideas the idea of iterative customer focus can seem too simple to be very powerful. Edward Deming. … New Way.

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Deming Software Agility Download 35

Chart Your Course

MARCH 21, 2023

This is particularly true with the younger generation entering today’s job market. For many shortsighted organizations it is about cutting costs, cutting corners with the hopes of driving up profits. One reason is most Americans feel customer service jobs are beneath them.

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Cost Course Marketing White Paper 130

The Horizons Tracker

JUNE 16, 2022

Edwards Deming famously remarked that “in God we trust, but everyone else should bring data.” More research is needed to understand the organizational or market frictions that are causing this apparent misalignment, one that is proving to be quite costly in the firms we observe.” .

Early Adopters 60

Early Adopters Sample Deming Objective 60

The Practical Leader

MAY 30, 2012

Apart from the high costs and squandered opportunity, a failed reorganization can leave an enterprise even worse off than it was before , with lost productivity, a weakened market position, and a disengaged workforce, among other impacts.” This all starts with the fundamental premise that “form follows function.”

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Restructuring Middle Management Deming Human Capital 61

Curious Cat

MAY 9, 2016

Edwards Deming. Related: Improving Software Development with Automated Tests – Combinatorial Testing for Software – Building a Great Software Development Team – Deming and Software Development – The Defect Black Market. That statement is similar to the idea you can’t inspect in quality.

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Software Quality Deming Process 40

Curious Cat

SEPTEMBER 30, 2015

Edwards Deming Institute blog, Hallmark Building Supplies: Applying Deming as a Business Strategy : [Hallmark Building Supplies] uses the purpose statement to make decisions on a regular basis. A phrase about the importance of customers matters only to the extent the company delivers customer delight. From a post I wrote on The W.

Mission Statement 40

Mission Statement Deming Video System 40

Deming Institute

SEPTEMBER 8, 2016

Readers of this blog are aware of the problems created by using quotas: Achieved the goal by not the aim (2013) – The Futility of a Numerical Goal (2014) , Distorting the System, Distorting the Data or Improving the System (2013) , Dr. Deming on the problems with targets or goals.

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Deming Cost Management System 35

Deming Institute

MAY 5, 2016

In this post I discuss another wonderful paper by Dr. Deming. Edwards Deming Institute makes this paper, and many more, available on our website. Edwards Deming, 1954: For all four groups of people [management, statistical administration, research, front-line workers], the statistical method is more than an array of techniques.

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Deming Management Quality Learning-by-Doing 28

Deming Institute

MARCH 9, 2017

Kentaro Toyama ‘s presentation at the 2016 Annual Deming Institute Conference – Geek Heresy: Technology’s Law of Amplification. This idea is very familiar to those of us using Dr. Deming’s ideas. Edwards Deming): For the most part technology amplifies underlying human forces.

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System Technology Deming Long-term 31

Strategy Driven

FEBRUARY 2, 2011

Edwards Deming. These qualities make it invaluable for the corporate and small business markets. He is a Futurist and Corporate Strategist TM , with four trademarked concepts of business… heralded widely for ways to remediate corporate damage, enhance productivity and facilitate better business. Presidents.

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Drucker Senge Strategic Planning Newsletter 62

Deming Institute

JULY 30, 2018

Vincent Barabba presented the 2016 ASA Deming Lecture: Profound Knowledge from a Knowledge Use Perspective. Vincent Barabba led the US Census Bureau, founded Market Insight Corporation and authored The Decision Loom: A design or interactive decision-making in organizations (among other books). Edwards Deming – A Kaizen Statistician.

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Deming Kaizen Rogers Drucker 28

Deming Institute

OCTOBER 29, 2018

Post by Bill Bellows, Deputy Director, The Deming Institute. “A A product or service possesses quality if it helps someone and enjoys a sustainable market.”. Edwards Deming . There is not a day I don’t think about what Dr. Deming meant to us. Deming is the core of our management.”. Phillip Crosby.

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Deming Compliance System Engineering 31

Deming Institute

DECEMBER 4, 2017

This webcast shows Louie Paynter’s presentation, Hallmark Building Supplies ’ Approach to Applying Quality as a Business Strategy, at the 2012 Annual Deming Conference. They attempt to let the market dictate pay and take pay out of the performance discussions. We use it to make decisions on a regular basis.

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Quality Deming Strategy System 28

Deming Institute

JUNE 24, 2019

Please help us welcome Colin Cahill, Dr. Deming’s great-grandson, to the Institute. He will be joining us this summer as an intern, where he aims to apply his marketing and analytical skills to support the impending launch of Deming Online.

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Deming Analysis Efficiency System 28

Deming Institute

JUNE 24, 2019

Please help us welcome Colin Cahill, Dr. Deming’s great-grandson, to the Institute. He will be joining us this summer as an intern, where he aims to apply his marketing and analytical skills to support the impending launch of Deming Online.

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Deming Analysis Efficiency System 28

Deming Institute

FEBRUARY 15, 2016

Guest post by Luciana Paulise, see part 1 of these thoughts: Applying Deming Principles at Small and Medium-sized Enterprises. 14 Deming principles. Deming System of Profound knowledge. Marketing mix. 6 Sigma Statistical tools to analyze Market data BCG matrix. Edwards Deming Institute conference.

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Deming SWOT Root Cause Analysis TRIZ 28

Deming Institute

SEPTEMBER 10, 2015

Edwards Deming in The Deming of America. Edwards Deming in “If Japan Can…Why Can’t We?” See a classic discussion with Dr. Ackoff and Dr. Deming on the futility of trying to put together best parts/processes without an appreciation for the system. Edwards Deming, The New Economics.

Examples 28

Examples Deming Software System 28

Deming Institute

APRIL 7, 2016

Edwards Deming’s list of 14 points for western management : Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. But Dr. Deming understood the damage targets cause. Edwards Deming, quotes in Profits Beyond Measure by H. Point 10 on W.

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Deming System Incentives Short-term 28

Deming Institute

NOVEMBER 20, 2017

This webcast shows Tom Rudmik’s presentation, Thriving in the World of Massive Change, at the 2012 Annual Deming Conference. Guest post by John Hunter. Tom is CEO of Master’s Academy and College. This is an interesting presentation that includes a look at an array of current scientific breakthroughs.

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Deming Education Conference System 28

Curious Cat

JANUARY 10, 2017

Aligning what is delivered with what is marketed is also important and something Southwest does well. Other airlines market as if they will provide what Singapore Airlines does and provides a miserable experience instead. His market is to provide great service to those customers willing to pay.

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Airlines Class Price System 40

Deming Institute

JANUARY 19, 2017

To me this is a great example of extending Deming’s ideas with a great deal of useful content on how to effectively become more customer focused. Edwards Deming’s discussion on truly understanding the needs of customers and also Russell Ackoff’s ideas on seeking solutions by looking at the larger containing system.

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Deming Christensen System Books 28

Deming Institute

JANUARY 9, 2017

One of Dr. Deming’s 7 deadly diseases is: Emphasis on short-term profits: short-term thinking. It is also a bit amusing to see the Chamber of Commerce pushing an idea Deming was called unrealistic for proposing.” Market Incentives: encourage more patient capital. Transparency: strengthen investor disclosures.

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Short-term Long-term Deming Management 28

Curious Cat

DECEMBER 1, 2016

Edwards Deming, so appreciating the importance of a systemic view is to be expected. And even to continually improve without worrying about customers requires viewing the organization as a system is critical in my view (which further enhances integrating the customer into the organization’s DNA).

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System Deming Short-term Long-term 40