Deming Institute

DECEMBER 7, 2017

Edwards Deming. The value of profits as an ingredient for organizations to sustain and develop their operations is undeniable. Post by Bill Bellows. There is little evidence that we give a hoot about profit. On July 22, 2014, Apple announced financial results for its fiscal third quarter, reporting a revenue of $37.4

Deming 28

Deming System Crisis Definition 28

Deming Institute

MAY 18, 2015

Edwards Deming’s 14 points for management. Dr. Deming explained that the organization was a system that included the suppliers and customers. What matters is how you operate. If the other four had improved their relations by as much they collectively would have added $2 billion in 2014 operating profit, Henke said.

Long-term 28

Long-term Deming Cooper System 28

Deming Institute

SEPTEMBER 10, 2015

Edwards Deming in The Deming of America. Edwards Deming in “If Japan Can…Why Can’t We?” See a classic discussion with Dr. Ackoff and Dr. Deming on the futility of trying to put together best parts/processes without an appreciation for the system. Edwards Deming, The New Economics.

Examples 28

Examples Deming Software System 28

Deming Institute

OCTOBER 12, 2017

Much of my work focuses on involving people in activities and decisions about their work and how it will change as the technology they use changes. Many years after the curtain came down on my Camelot project, I was asked to lead the process / organization side of a large technology project. And so, I relented. How’s that working out?”

Project 28

Project Deming Root Cause Analysis RACI 28

Ask Atma

JANUARY 2, 2011

If the person(s) responsible for managing are able to look at the eighteen points above and determine they are more or less in place, they are operating at the most fundamental or beginner’s level of management. the company increases profitability and stays in business; and. the number of jobs increases.

Management 40

Management CRM Objective Human Resources 40

Strategy Driven

AUGUST 17, 2011

The concept of inclusion in business started when Quality gurus like Deming asked Americans to drop the ‘product-out’ mentality and instead practice a ‘customer-in’ mindset. Why could he not use the assembly line method used by the burger company to maximize the number of operations every surgeon performs?

Self-aware 50

Self-aware Engineering Learning-by-Doing Chief Technology Officer 50

Harvard Business Review

AUGUST 24, 2012

Working to find and fix errors is part and parcel of most operational processes, and once they turn a harsh eye on non-value-added work, most leaders can root it out. Cut the effort down to size by focusing on your most important data, customers, operations, and strategies. These costs are estimable.

Quality 15

Quality Parcell Cost Deming 15

Harvard Business Review

MARCH 23, 2011

Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.) Also, to signal what TQM guru Deming called "constancy of purpose," choose a name that will always resonate, e.g., something tied to customers and service.

Six Sigma 15

Six Sigma TQM Kaizen Balanced Scorecard 15

Harvard Business Review

APRIL 20, 2016

Edwards Deming, who used it extensively in Japan in the years following World War II. Toyota hired Deming to train hundreds of the company’s managers, eventually capitalizing on his expertise to develop the famous Toyota Production System — the primary source of today’s “lean” thinking.

Agility 8

Agility Nonaka Takeuchi Innovation 8

Harvard Business Review

MAY 17, 2017

Much has been made of the potential for blockchain technologies to open up new vistas for business and society. But is there a way for this revolutionary technology to empower the rich and poor alike? Edwards Deming). How Blockchain Works Here are five basic principles underlying the technology. Distributed Database.

Marketing 8

Marketing Technology Banking Efficiency 8

Harvard Business Review

JULY 14, 2016

Many are betting on the new generation of technology firms to unsettle the old guard. With the rise of the smartphone and mobile technology, QQ failed to capture new users. Edward Deming , the father of quality movement in the 1950s, believed that what can’t be measured doesn’t get managed.

Productivity 8

Productivity Products Company Metrics 8

Deming Institute

AUGUST 30, 2018

Students ran operations. Edwards Deming, the father of the quality movement, defined quality as “pride in workmanship.” Deming said that competition squeezes out intrinsic motivation while collaboration nurtures intrinsic motivation, curiosity and joy in learning. Deming, The New Economics, see reference 2, p.

Quality 51

Quality P&L Deming Education 51

Deming Institute

FEBRUARY 27, 2017

I like to share interesting articles (and other resources) that provide examples of organizations applying Deming’s ideas in practice. Edwards Deming cautioned against clinging to examples , and for good reason. But many people like to learn about how others have applied Deming’s ideas.

Deming 28

Deming Health Care System Cost 28

Strategy Driven

NOVEMBER 15, 2018

Left brainers are critical to accomplishing the engineering, finance, production and operational work that’s required to make meaningful change happen. Edwards Deming, a renowned systems specialist, observed: “Ninety-four percent of problems are caused by the system — 6 percent by the workers.” Patent filings in the U.S.

Innovation 57

Innovation Engineering System How To 57

Harvard Business Review

JUNE 24, 2016

Edwards Deming : the former an industrialist who equated machines and human beings (both to be managed for maximum output), the latter a humanist who saw the individual as internally motivated to do good, meaningful work. The contrast was driven home by a full-blown reenactment of Deming’s famous red bead experiment.

Deming 15

Deming Management Senge Taylorism 15

Harvard Business Review

JUNE 26, 2015

The Future of Operations. The technologies and trends shaping tomorrow’s businesses. ” But here’s the problem for operations: Standardized processes that work are great. But if the folks at the head office get it wrong, then operations around the world can be locked into systematic dysfunction.

Process 8

Process Banking Compliance Bureaucracy 8