Harvard Business Review

MARCH 14, 2017

Many industries have experienced disruption, due to technologies that successfully reduced inefficiencies and frictions, often disintermediating established players in the process. IBM, for example, is partnering with startup Loyyal to develop blockchain infrastructure for loyalty and rewards programs. The Benefits of Disruption.

Loyalty 13

Loyalty Customer Loyalty Travel Hotels 13

Harvard Business Review

APRIL 4, 2016

Some point to disintermediation elements as evidence that these markets are new, but these elements have also existed for years. Where platform businesses do run up against regulatory constraints, we should be asking whether those regulations are really fair or have developed over time to protect incumbents.

Hotels 8

Hotels Disintermediation Real Estate Franchising 8

Harvard Business Review

OCTOBER 1, 2013

To counter this dynamic, the CEO of a large financial services firm banned her organization from using a list of words and phrases such as “leverage” “synergy,” “disintermediation,” and “robust” (to pick a few of the most overused terms ). and “What specific capabilities will we need to develop in order for this plan to succeed?”.

Strategic Planning 9

Strategic Planning Planning Tips Disintermediation 9

Harvard Business Review

JANUARY 24, 2011

It's media disintermediation at work! Breyer (who is Schoendorf's partner at Accel, a VC firm that appears headed for survival) at one point does say that "content developers are better off than ever before." Lots of industries have been turned upside down by innovation over the years. Nice to hear!

Disruptive Innovation 15

Disruptive Innovation Venture Capitalist Innovation Christensen 15

Harvard Business Review

AUGUST 7, 2018

Yet, more so than traditional travel providers, these companies face possible disintermediation by smart speakers, which will be capable of aggregating potential travel options on command. Indeed, Apple already offers a Siri software development kit to allow app developers to tie into their smart assistant technology.

Travel 9

Travel Industry Hotels Airlines 9

Harvard Business Review

OCTOBER 24, 2011

The key to artist-management success is identifying talent early and developing it cost-effectively over a long period of time. Disintermediation has forced a focus on talented individuals who produce great art. Building communities takes time, and it can only be achieved over the long-term. But it's not all bad news.

Industry 15

Industry Disintermediation Merchandising Long-term 15

Harvard Business Review

JANUARY 8, 2013

These investments are more about the development of human capital than finance. For one marketing services firm, it meant being exposed to their biggest client's development teams and sitting through technical tests and focus groups to better appreciate and understand how its products were actually designed and built.

Innovation 8

Innovation Lean Production Disintermediation Incubator 8

Harvard Business Review

JULY 12, 2017

Intermediaries or “trust brokers” do not have to be written out of the equation — or disintermediated — as many blockchain enthusiasts argue. Part of the reason insurers are wary of insuring tangible assets in developing markets is the fear of fraud and losses that cannot be validated.

Insurance 11

Insurance Industry Market Penetration Policies 11

Harvard Business Review

JUNE 2, 2014

Next, the innovator has to develop a behind-the-scenes advantage: a way of producing a product or service that seems magical from the customer’s perspective and that is difficult for other companies to replicate. That allows cab drivers to offer many of the conveniences of Uber without being disintermediated.

Disruptive Innovation 8

Disruptive Innovation Disintermediation Business Model Innovation 8

Harvard Business Review

MAY 13, 2015

Using software, like the apps on new “smart” TVs, or hardware, like Roku or Chromecast devices, any consumer with a strong Internet connection can now bypass the disintermediated MSO. Think of HBO Now, a standalone service that consumers can access over the web, without a cable subscription. Connecting the dots.

Brand 8

Brand Disintermediation Media Metrics 8

Harvard Business Review

SEPTEMBER 27, 2016

Is the developed world on the verge of a skills crisis? HBR: Companies have two options to meet talent shortages—they can look to an external labor market, or they can focus on developing their internal labor market. Developing Tomorrow’s Leaders. An edited version of our conversation follows. Insight Center.

Skills 8

Skills Company Core Competence Disintermediation 8

Harvard Business Review

NOVEMBER 29, 2013

When they weren''t, employees showed the Harvard students tricks they had developed to work faster, more easily, or more safely. relations, a development made possible not just by diplomatic negotiations, but by…YouTube? military – the disintermediating power of the internet has finally reached into the halls of power.

Products 8

Products Productivity Disintermediation Library 8

Harvard Business Review

MARCH 15, 2013

How do agencies ensure their future by being able to help brands sell more and build stronger loyalty in such a disrupted and disintermediated world, where every individual is consuming so much media from so many different channels? Here are five new attributes that I think marketing agencies will need to develop to survive: 1.

Marketing 9

Marketing Brand Advertorial Advertising 9

Harvard Business Review

OCTOBER 10, 2014

In the sporting goods industry, Nike has created the Nike+ running community while UnderArmour is developing an owned media strategy around its recent acquisition of MapMyFitness. Owned media strategies are particularly compelling for manufacturers who want to create direct relationships with customers.

Media 8

Media B2B Disintermediation Content 8

Harvard Business Review

AUGUST 5, 2015

Experience: Buyers use a solution, increasingly in pilots or proof of concepts, and develop perceptions about its value based on that usage. Specious talk about disintermediation of salespeople obscures the real issues facing firms. Buying is a continuous and dynamic process.

B2B 8

B2B AIDAS AIDA Disintermediation 8

Harvard Business Review

AUGUST 15, 2016

Digital commerce and disintermediation have caused many customers to question the importance of having a sales relationship at all. So they help their companies with product development, marketing strategy, and customer service by serving as the Voice of the Customer internally. Great brands avoid selling products.

Brand 8

Brand Disintermediation Price Long-term 8

Harvard Business Review

NOVEMBER 15, 2016

The big retailers are getting squeezed and disintermediated at both ends. A great example is the development of autonomous delivery vehicles that will not only dramatically reduce the cost of delivery but also create new last-delivery solutions.

Retail 8

Retail Technology Content Chief Technology Officer 8

Harvard Business Review

FEBRUARY 22, 2011

Amazon's widget that makes it easy to shop from inside Facebook reveals one way this oligopoly will become increasingly interconnected, while disintermediating as many others as it can. Next time you're heading into a strategy meeting to develop your five-year plan, we think you may want to keep the dynamics above in mind.

CPA 15

CPA CPM Advertising Disintermediation 15

Skip Prichard

JULY 26, 2021

Own and disintermediate the customer relationship. This disintermediation of the customer account control is a hallmark of digital giants. . This enables organizations to develop a competitive advantage. Facebook took 17 years and Bitcoin took only 12 years to achieve this milestone. Compete for data supremacy.

Disintermediation 131

Disintermediation Cost-Benefit Analysis Short-term Long-term 131