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Consider: Harnessing the Power of Reflective Thinking in Your Organization

Leading Blog

Peter Senge, founder of the Society of Organizational Learning and senior lecturer at the MIT Sloan School of Management, once observed, “Most managers do not reflect carefully on their actions.” Most managers are too busy “running” to reflect. Forrester suggest that we set time aside for a meeting with oneself. “It

Forrester 274
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84% of B2B Sales Start with a Referral — Not a Salesperson

Harvard Business Review

Sales reps, according to Forrester , tend to prioritize a sales agenda over solving a customer’s problem. If organizations don’t change their outdated thinking and create effective sales models for today’s digital era, Forrester warns that 1 million B2B salespeople will lose their jobs to self-service e-commerce by 2020.

B2B 19
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Engaging Employees in Health Care Data Security

Harvard Business Review

According to Forrester’s Global Business Technographics Workforce Recontact Survey 2017 , just 30% of global information workers at healthcare providers indicated they’ve received training on how to protect workplace data, and only 38% are even aware of their company’s security policies. What behaviors are we hoping for?