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Tyranny of Metrics

Deming Institute

The bulk of Muller’s research is devoted to case studies in colleges, elementary schools, health care systems, policing, the military, business, finance, philanthropy and foreign aid. Muller concludes with a chapter on his proposed proper use of metrics. As head of a university department, he saw the impacts of the metrics arms race.

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Can Lean Manufacturing Put an End to Sweatshops?

Harvard Business Review

Producers in less-developed countries compete by keeping costs low. Over the last thirty years, the lean approach — developed by Japanese automakers — has permeated the manufacturing sector in developed countries, but is much less commonly used in the developing world. Locke of Brown University.

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Five Good Reasons to Champion Auto-Analytics in Your Organization

Harvard Business Review

The recent boom in auto-analytics, or "self-tracking," or "self quantification" has been playing out mostly as a consumer trend — as something we do during our leisure time to become more deliberate about personal fitness, finances, or diet. Management science has its roots in experimentation and productivity improvement.