HR Digest

NOVEMBER 4, 2020

We led focus groups, created advisory and steering teams, and engaged our executives in workshops and feedback sessions. As we continue to bring our culture to life in our operating model and our HR practices, we continue to use surveys, crowdsourcing, focus groups and other tools to ensure our people are heard.

Human Resources 132

Human Resources Focus Group Crisis Definition 132

HR Digest

MAY 15, 2024

Whether you’re a seasoned HR professional or a business leader seeking to optimize your training programs, this article will provide you with the insights and strategies necessary to elevate your organization’s learning and development initiatives as you learn how to conduct a training need analysis assessment correctly.

Analysis 132

Analysis Training Compliance Objective 132

Mike Cardus

JULY 11, 2011

. · Working with a financial service group that was facing the challenge of regulations changing the amount of fair-share revenue they could claim as their total profit. Organizational Development Work. Developing a leadership training program and increased trust in the competence of leadership.

Team Building 94

Team Building TRIZ Succession Team 94

Next Level Blog

JULY 23, 2010

The Lloyds team was on board the rig about a month before it blew and conducted a safety survey and a number of focus groups with Transocean crew members over the course of several days. Heres the passage from the article that really hit home with me.

Executive Coaching 167

Executive Coaching Open-book Blog Report 167

Skip Prichard

JUNE 22, 2020

With the ever-changing dynamics of the workforce, the stewardship of organizational culture is just as important as strategy, talent, product development, or customer service. He helps companies build strong sustained revenue growth through by developing energizing office cultures. 6 Culture Myths. Would you briefly touch on them?

How To 112

How To Middle Management Reputation Short-term 112

Coaching Tip

JULY 22, 2011

Are business units operating in silos? Additionally, employee surveys and focus groups can be beneficial. They are co-founders of the Reina Trust Building Institute, a global enterprise specializing in measuring, developing, and restoring workplace trust. Failure to acknowledge what’s happening. Are workers disengaged?

Energy 95

Energy Bottom-up Commitment Globalization 95

The Horizons Tracker

APRIL 1, 2020

The researchers conducted a number of focus groups around the United Kingdom, where 18-25 year olds were quizzed on their attitude towards work, the economy and on industrial relations. The group covered a cross section of skill levels and consisted equally of male and female participants. Treading water.

Parcell 98

Parcell Participative Crisis Report 98

Center for Creative Leadership

SEPTEMBER 9, 2020

However, operating a team with genuinely different people also comes with a number of challenges that must be overcome to create a productive work environment. creating focus groups if necessary ? ” How Can You Develop Cultural Intelligence? Learn our best practices for managing virtual teams and meetings.).

Team 88

Team Emotional Intelligence Diversity Globalization 88

HR Digest

OCTOBER 27, 2023

In my view, employee engagement operates like the stock market exchange. In addition to our classic engagement surveys that we used to run every year, we also do focus groups on topics that most matter to our colleagues to better understand employees’ preferences, as well as incorporate best practices from other organizations.

Leadership 98

Leadership Agility Diversity Industry 98

Strategy Driven

AUGUST 22, 2023

Accomplished entrepreneur Kenny Smith , a former NBA player who won two consecutive championships with Houston Rockets, has been given the National Civil Rights Museum Sports Legacy Award for his services, including teaching the use of sports to develop valuable leadership skills.

Entrepreneur 98

Entrepreneur Storytelling Leadership Long-term 98

HR Digest

AUGUST 14, 2023

When training was nothing more than a mere suggestion, and the only development opportunities were the occasional team-building retreats? They not only upskill and reskill employees but also contribute to their overall development and job satisfaction. Use surveys, interviews, or focus groups to gather their insights and opinions.

Training 98

Training Succession Objective Learning-by-Doing 98

Ron Edmondson

MARCH 5, 2020

Just like the people they lead, they become protective of the way things operate. This may need to be the subject of another post, but one example of how I have tried to address this lid is with what I call “focus groups”. I wrote a post on innovative ways to develop people , as an example. They are just “normal”. .

Bureaucracy 72

Bureaucracy Brainstorming Guidelines Edmondson 72

The Practical Leader

AUGUST 30, 2023

The consultant will interview key leaders and staff, run focus groups, and gather input from a variety of sources. Sounds like he operated by the classic autocrat’s creed; “All those opposed to my plan, respond by saying ‘I resign.'” The king micromanaged and pushed hard for quick delivery.

Energy 52

Energy Power Focus Group Decentralization 52

Strategy Driven

JUNE 6, 2014

Business development. Conduct focus groups. Develop systems to execute the program, communicating at every step to publics. Developing the means for self-determination. No business can operate without affecting or being affected by its communities. Running the business. Body of Knowledge. The Big Picture.

Franchising 68

Franchising Marketing Strategy Strategic Planning 68

Strategy Driven

JANUARY 31, 2022

Consider how to get people to the next level and develop your employees in your company. This can be done by conducting focus group interviews, or by online forms and surveys. Because many call centers operate 24/7, employees will always have a preference for certain work shifts. Let Your Employees Pick Their Shifts.

Call Center 96

Call Center Incentives Products Productivity 96

Strategy Driven

JUNE 7, 2013

Business development. It occupied one counter at 2-J’s Hamburgers, an established Austin restaurant, owned and operated by Ralph Moreland. ’ I commissioned focus groups. To test the premise, I staged a focus group dinner meeting at a prominent inner-city church, eliciting ideas and insights.

Franchising 60

Franchising Budgeting Pryor Consultative 60

HR Digest

NOVEMBER 9, 2023

Dedicate manpower and resources to look for patterns or trends that may indicate inequities, especially within specific job roles or demographic groups. Then develop protocols for making adjustments to address identified pay disparities. The gathered data needs to be reviewed in detail.

System 52

System How To Benchmarking Diversity 52

Strategy Driven

NOVEMBER 8, 2010

When you stop to think about it, you’ll realize that your fans and followers are essentially volunteering their time and energy to serve as developers, sounding boards, and advertisements for your company. Pitfall #9: Developing your own social software and analytics solutions.

Media 50

Media Follow-up Software Learning-by-Doing 50

Harvard Business Review

JANUARY 27, 2012

So Apple stores, JetBlue Airways , and others deliver employee survey results directly to operating managers, who can then sponsor shop-floor change initiatives. At Apple, for instance, employee focus groups identify key themes and issues from the surveys; employee teams then help develop solutions, which they present to store management.

Survey 21

Survey Customer Loyalty Learning-by-Doing Metrics 21

Harvard Business Review

FEBRUARY 25, 2014

Data can play a leading role in developing strategy and bringing precision to execution, but it does nothing — absolutely nothing — to stir motivation and create the desire that makes cash registers ring. It uses focus groups and advanced ethnographic techniques to tune in to the voice of the customer.

Marketing 13

Marketing Reis Brand Retail 13

Harvard Business Review

OCTOBER 11, 2012

Disney admitted its studio would have an operating loss of $80-$120 million, making the film arguably the biggest flop of all time. Analytics allow studios to go beyond simple focus groups or established financial modeling to determine how audiences might respond to a given film.

Film 18

Film Franchising Budgeting Audience 18

Harvard Business Review

OCTOBER 11, 2012

Disney admitted its studio would have an operating loss of $80-$120 million, making the film arguably the biggest flop of all time. Analytics allow studios to go beyond simple focus groups or established financial modeling to determine how audiences might respond to a given film.

Film 18

Film Franchising Budgeting Audience 18

Harvard Business Review

OCTOBER 10, 2011

And these companies build closed-loop learning into their daily operations so that they're constantly improving. Employee focus groups identify key themes and issues, and employee teams help develop solutions, which they present to store management. These efforts earn these companies deep, long-lasting customer loyalty.

Tactics 16

Tactics Customer Loyalty Survey Loyalty 16

Harvard Business Review

MARCH 17, 2014

Those tasked with developing new products and experiences have long valued prototyping as a way to fuel creativity, explore options, and test assumptions. Live prototyping replaces techniques like surveys, bases testing, and focus groups.

Retail 13

Retail Focus Group Brand Marketing 13

Harvard Business Review

MARCH 5, 2012

Some companies have moved beyond just assuming that tighter security policies are unacceptable and have started to make security decisions based on customer research from focus groups and user labs. Almost all companies have to share sensitive data with vendors and channel partners to operate modern supply chains smoothly.

Supply Chain 15

Supply Chain Risk Management Hedge Banking 15

Harvard Business Review

JUNE 26, 2014

The original creation of Sephora.com was largely outsourced, and we didn’t have an internal digital development team when I joined. So, one of the first things I did — and something I’d recommend to anyone who’s serious about building a digital brand — was to bring web development in-house. My kids are my best focus group.

Brand 14

Brand CTO Marketing Retail 14

Harvard Business Review

APRIL 27, 2018

A new research study I led at CTI uncovers, through a nationally representative survey of 3,212 individuals with STEM credentials, and through dozens of additional interviews and focus group conversations, the differentiators of success for women in STEM. Yet 82% of women in STEM say their contributions are ignored. Hone your brand.

Succession 15

Succession Reputation Focus Group Leadership Styles 15

Harvard Business Review

NOVEMBER 19, 2018

Using our robust data archive system which captures electronic health record, medical and prescription claims, and other information, we create dashboard displays for use by leadership, operational teams, and clinicians to reveal population-level trends and identify patients and clinicians for targeted interventions.

System 14

System Health Care Review Focus Group 14

Harvard Business Review

OCTOBER 9, 2017

The physician-sherpa should be a partner on the journey, not simply a medical operative, extracting formulaic rules and implements from a toolbox. The professional development should be engaging and dynamic so that adult learners seek it out because they view it as worthwhile. Patients need and deserve much more.

Balanced Scorecard 15

Balanced Scorecard Contingency Plans Active Listening Guidelines 15

Harvard Business Review

AUGUST 31, 2018

Developing a diverse leadership pipeline can benefit companies in all sectors. To increase diversity at senior executive levels, more must be known about one group in particular: women of color in midlevel leadership, who successfully developed and progressed beyond individual contributor and first-line management.

Management 15

Management Tacit Knowledge Diversity Leadership Pipeline 15

Harvard Business Review

OCTOBER 4, 2013

It has a more rigorous organization structure that divides responsibilities between the innovation team and development team, and strengthens management around the opportunity pipeline. This provides the casino operators an enterprise-wide view of what works, what doesn’t, and what actions to take to improve performance.

Technology 9

Technology Innovation Kaizen Chief Executive Officer 9

Harvard Business Review

AUGUST 7, 2018

I’ll let you in on the six-step technique I have developed over many years, working with clients and in teaching my public seminars on strategic planning. The third step requires you to work out what your organization wants from each key stakeholder group for your organization to prosper. But methods can be learned. The reason?

Strategic Planning 15

Strategic Planning Planning Document Airlines 15

Harvard Business Review

JULY 24, 2017

We hired roughly 1,000 new employees in approximately 15 months to build our operations, human resources, compliance, and technology teams. (We We sat down with small groups of employees across functions and talked about everything — including leadership, operations, compensation, benefits, and staffing.

Management 15

Management IPO Diversity Long-term 15

Harvard Business Review

DECEMBER 31, 2012

R&D and product development launch products that receive tepid responses. In doing research for my book , I found that companies who are attracting buyers in today's hyper-connected world are developing new approaches and competencies that focus on one thing: customers. Find your customer product developers.

CEO 11

CEO Airlines Marketing Software 11

Harvard Business Review

AUGUST 31, 2017

Missed medical appointments, or “no-shows,” often create several operational challenges as well, from difficulties rescheduling clinical staff to interference with patient care and treatment. Design thinking has already taken hold in health care, leading to the development of new products and the improved design of spaces.

Health Care 16

Health Care Transportation Mayo Cost 16

Harvard Business Review

APRIL 4, 2014

At Merck, Michael Rosenblatt, the company’s chief medical officer, and I worked with colleagues to develop “patient input forums.” Many communities are focused on particular diseases and focus groups, offering a locus of conversation on specific topics. Customer service Customers Health Operations'

Health Care 11

Health Care Policies Porter System 11

Harvard Business Review

SEPTEMBER 13, 2013

It’s a membership organization created to serve more than 350 independently owned and operated stations, each with its own board of directors, objectives, agendas and strategies. Our development team went Agile. Also, PBS is the opposite of a top-down company. It’s so … modern.”

Team 15

Team Metrics KPI Rogers 15