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Digital companies, however, consider scientists’ and software workers’ and product development teams’ time to be the company’s most valuable resource. Furthermore, the operating managers cannot take their eyes off day-to-day operations to focus on innovation.
Investors, therefore, look not just for reported revenues but for drivers behind the revenues, especially because digital companies’ operating activities often differ from their revenue-generating activities. The first category should describe the amount spent on supporting current operations.
Those analyses rely on publicly available data sources, but software providers have accumulated growing amounts of private data on almost every aspect of their customers’ technology, operations, people, and strategies. Kensho uses not just raw financial data but data from all sorts of ‘alternative’ sources.).
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