Lead Change Blog

MARCH 12, 2019

Her moonshot goal is achieving what the Nishiyama Onsen Keiunkan Hotel in Japan has done. The hotel opened in 705 AD and is still operating. Professor Makoto Kanda from Meiji Gakuin University studied the Nishiyama Onsen Keiunkan Hotel and other long-term operating businesses to understand their longevity. Impressive.

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Metrics Succession Hotels Long-term 370

Leadership Freak

JUNE 7, 2018

The elusiveness of humility slapped me in the face while I stood at the hotel’s front desk this morning. I left my key in the room. I’ve done it so often that I’m… Continue reading →

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Hotels Leadership Development Development Leadership 204

Great Leadership By Dan

OCTOBER 9, 2012

I’ve recently had the opportunity to help design a brand-new open-enrollment Woman’s Leadership Development Program to be offered through the University of New Hampshire’s Executive Development Program. Here are 10 Elements of a Great Woman’s Leadership Development Program: 1. Start with a solid research foundation.

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Leadership Development Development Committee Leadership 249

Lead Change Blog

NOVEMBER 12, 2012

Posted in Leadership Development [link] How Did This Happen? We were enjoying a breezy summer day in the Colorado mountains many years ago… Our team of teachers and high school students had just finished a rafting trip, changed into fresh clothes, and loaded up our convoy of vans to head out to our hotel. And I was leading.

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Hotels Leadership Development Development Team 283

Great Leadership By Dan

JANUARY 24, 2012

In my current role as Director of Executive Development Programs at the University of New Hampshire , I’ve had the opportunity to observe and interact with hundreds of our program participants. Most executive development programs are heavy on the pre-work and evening work – case studies, assessments, interviews, etc….

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Execution Development ROI Participative 231

Leading Blog

MARCH 14, 2019

H ORST SCHULZE knew from the time he was eleven years old that he wanted to work in a hotel. Schultz, the co-founder of the Ritz-Carlton Hotel Co. and Capella Hotels & Resorts, has captured his philosophy in Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise. It’s who we are, regardless.”.

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Hotels Bureaucracy Policies Process 335

Women on Business

SEPTEMBER 23, 2011

HP has made some controversial decisions lately, but is Meg Whitman a great strategic move or the kiss of death for this once great tech company? HP announced Whitman’s appointment on September 22, 2011 but given the public comments, customers seem to think it’s a bad choice.

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Hotels Wireless CEO Long-term 150

Great Leadership By Dan

APRIL 5, 2019

They develop, inspire, and motivate people. They continuously develop themselves and others. The development choices you make will have a profound impact on your performance and it will also impact those you lead. What winds up getting neglected is a focus on development. Great leaders set a compelling vision.

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Leadership Hotels Learning-by-Doing Leadership Development 274

Great Results Team Building

NOVEMBER 14, 2024

On the other hand, younger generations, who often prefer flexibility and variety, can benefit from options like desk hoteling or hot desking, fostering a more dynamic and adaptive environment.

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Mentor Team Building Teamwork Diversity 173

Leadership Freak

NOVEMBER 21, 2017

It was dark while I drove to the hotel. I decided to begin the presentation, “Thank you for being heroes.” But, I ended up saying the opposite. I was scheduled to give a… Continue reading →

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Hotels How To Leadership Development Development 247

Leadership Freak

MAY 13, 2020

Melted synthetics cling to the bottom of some hotel irons. When the iron gets hot, the residue stains your clothes. I learned this the hard way. My experience with irons also taught me… Continue reading →

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Hotels How To Leadership Development Development 246

Leading Blog

JUNE 6, 2013

Cusumano reflects on his five careers as the lead singer of a rock band, an Exxon research scientist and executive, a Silicon Valley entrepreneur, a filmmaker and a luxury hotel owner. Coach employees on developing corporate values to which they are firmly committed. Personal Development' In Balance , James A.

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Hotels Strategic Planning Commitment Long-term 285

Kevin Eikenberry

FEBRUARY 11, 2013

For some that word brings images of hotel meeting rooms, coffee (or a cash bar), and a room of people trying to give you their business card. Networking. Others think networking is for sales people and those looking for a job. If your first thought was either of those things, keep reading. [.].

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Hotels Development Leadership 250

Leading Blog

JULY 28, 2014

I was standing in a hotel lobby waiting on my buddy to get some coffee before we were headed out for a day at a conference we were working. Apparently my bag had gotten caught on the fire alarm in the hotel lobby. It was one of the most embarrassing things I''ve ever done. Leading Forum'

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Hotels Cooper Influence Follow-up 285

Lead Change Blog

MAY 30, 2018

Following long hours of travel from the US, relaxing in the hotel sauna seemed a great way to end the day. After entering the sauna, I was joined by a woman who was at the hotel with her company for a leadership seminar. That night in the hotel dining room, I thought I saw the woman I had met in the sauna at a corner table.

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Hotels Conference Resistance Seminar 218

Leading Blog

JULY 19, 2019

According to this article from the US Bureau of Labor Statistics, 42-63% of established hotels probably would not have taken the rooms that AirBnB gained in the lodging business. However, the overall profitability of the hotel industry went down 3.7% AirBnB did not take market share directly from established chains.

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Govindarajan Hotels Business Model Software 251

N2Growth Blog

MAY 22, 2014

According to Gartner’s Harter, it begins with a combination of being results oriented and authentically concerned about the development of every worker. SO, WHAT ARE THE QUALITIES OF LEADERS THAT BUSINESSES SHOULD NOW BE LOOKING FOR? What can you do to encourage greater engagement in your organization?

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Short-term Long-term Survey Ethics 407

Leading Blog

APRIL 29, 2013

Chip Conley, founder of Joie de Vivre Hotels, explains, "Being a giver is not good for a 100-yard dash, but it''s valuable in a marathon." Developing Others. In the workplace, says Adam Grant, givers are a relatively rare breed. * * * Like us on Facebook for additional leadership and personal development ideas. * * *.'

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Bottom-up Hotels Short-term Motivation 285

Mike Cardus

JULY 18, 2011

I facilitated two programs with Cameron Compression at the lovely Prince of Wales hotel at Niagara-on-the-Lake Ontario Canada. Develop skills to listen and speak effectively when in a stressful interaction. The programs focused on two areas for the 15 executive leaders that were in attendance.

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Execution Development Team Hotels 104

Next Level Blog

JUNE 9, 2014

I had been working in my hotel room in Wilmington, DE most of the day last Wednesday and decided to head up to the concierge lounge to see if they had anything I could eat for dinner. I had brought a file folder of work to look at to prep for a leadership development program I was leading the next day but quickly decided that could wait.

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Hotels Follow-up Stress Leadership Development 219

Lead Change Blog

NOVEMBER 18, 2014

When I got back to my hotel that night, I read some more about these trees. Leadership Development coach Community connection mentor strength team' If you’ve never been and you have the chance, you don’t want to miss these giants…some of which are thousands of years old. In particular, I wanted to know about their roots.

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Mentor Learning Curve Hotels Team 306

Leading Blog

APRIL 8, 2020

Customers will remember which hotels and theaters offered a refund on unusable reservations, which newspapers dropped their paywall and provided free content, and which gyms quickly mobilized to send out daily video fitness classes.

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Crisis Short-term Customer Loyalty Long-term 400

Lead Change Blog

JUNE 19, 2017

You walk out of an airport to take a taxi cab to your hotel. When you arrive at your hotel and ask for a receipt, he acts like he’s doing you a big favor and then frowns when you fail to include a tip! Picture this.

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Hotels Energy Tips Content 321

Leadership Freak

AUGUST 12, 2011

I’m in a hotel right now mulling over the interesting conversations I’ve had with high profile leaders. [.]. Extend and enrich your leadership journey by reaching out to local leaders and inviting them to coffee or lunch. Honor them by asking them questions. Share a challenge you’re facing and ask for their insights. Explore their values.

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Resources Hotels Leadership Leadership Development 200

Great Leadership By Dan

OCTOBER 2, 2012

At my last company, where I was responsible for leadership development and succession planning, I once received a phone call on a Friday afternoon from one of my favorite managers. For organizations, it’s a way to invest in the development of their high potential managers before it’s too late. My first reaction was, “Seriously?!”.

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Freedman Executive Coaching Participative McCarthy 230

Leading Blog

OCTOBER 19, 2020

One day, having ducked into a luxury San Francisco hotel to avail himself of the facilities, he noticed a conference going on and poked his head in. A Faces Quiz is available at TheEntrepreneursFaces.com. * * * Like us on Instagram and Facebook for additional leadership and personal development ideas. * * *.

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Entrepreneur Open-book Sports Learning-by-Doing 422

Kevin Eikenberry

MAY 16, 2012

I put this slide on the screen yesterday, while giving a talk on hiring strategies for Choice Hotels International Convention. If you want to hire rock stars, you can’t wait until you have an opening to start thinking about hiring. Here’s an exercise to do today to help you implement this idea. [.].

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Hotels How To Strategy Talent Management 193

Leading Blog

MARCH 1, 2019

As the co-founder and former president of Ritz-Carlton Hotel Co., Dougherty, editor-at-large at Princeton University Press. * * * Like us on Instagram and Facebook for additional leadership and personal development ideas. Don't miss out on other great new and future releases.

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Books Leadership Handbook Competitive Advantage 253

Kevin Eikenberry

JULY 29, 2012

I first saw it in a hotel room late one night. By Rick Harrison and Tim Keown One of my guilty television pleasures is Pawn Stars on the History Channel. And I was hooked from the first show. If you haven’t seen the show, it is, as described in this book, “like the Antique Roadshow [.].

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Licensing Hotels Books Succession 187

Let's Grow Leaders

JANUARY 18, 2016

I’ll never forget attending a leadership development program at a fancy hotel in the early 1990s. I’ve gotten a lot of fresh air just outside of hotel lobbies. The main topic was diversity. He looked right at me, and said, “Karin there is no way on God’s earth, this will ever happen to you.”

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Diversity Hotels Strategy Leadership Development 180

General Leadership

AUGUST 6, 2013

and began by developing a simple, straightforward philosophy to guide their efforts: It takes more than food to fight hunger. Several weeks later, Share Our strength (SOS) was founded. Taking a $2000 cash advance on a credit card, Shore and his sister Debbie rented a row house in Washington D.C.

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Politics Hotels Public Relations Learning-by-Doing 315

Leading Blog

JANUARY 16, 2019

To this point: People must believe it’s their store, their hotel, their office, their factory, or their hospital. People know what to do and why they are doing it. Rigid controls are counterproductive, and standards become easier to maintain. They become agents of the vision.

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Strategy Hotels Learning-by-Doing Organization 338

Leading Blog

MARCH 13, 2023

When a company diversified, it bought companies in other businesses, or else developed new businesses internally, to sell additional products or services, as with Honda, which has exploited its expertise in motors to produce a variety of other vehicles — outboard motors, lawnmowers, ATVs, and so on.

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Organization Outsourcing Mintzberg Core Competence 286

Terry Starbucker

JUNE 24, 2010

For on September 17 and 18, 2010, we will be presenting……… SOBCon Colorado: Strategy and Focus At the Renaissance Boulder Flatiron Hotel , Broomfield, Colorado Once again, we’ll be using our “mastermind&# format to analyze, improve, and energize your business, through 6 blocks of content.

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Hotels Osborne Conference Learning-by-Doing 275

Joseph Lalonde

AUGUST 27, 2018

Treat people well: When Elanor Young (Michelle Yeoh), her children, and a nanny arrive at a posh, luxury hotel, the staff turned her away. What the hotel staff didn’t realize was Elanor wasn’t a peasant off of the street. Elanor’s husband was buying the hotel from its current owner.

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Leadership Hotels Proposal Planning 240

Terry Starbucker

JANUARY 31, 2010

value airfare and three nights at Hotel 71 – up to $1105 in hotel and airfare A total package value worth as much as $2000 – nontransferable, nonrefundable. Blog your thoughts, share it, link it back to this post, and broadcast it on Twitter ( hash #blogitearnit ).

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Discount Blog Hotels Conference 288

Great Leadership By Dan

OCTOBER 8, 2020

On the second day of the event, one of Dave’s senior-staff members (without consulting Dave) sent middle management home to save travel and hotel costs. and a recognized leadership and career development expert, Helen@HelenHoryza.com. When Dave found out, he was livid. His entire motivation for the event was to include everyone.

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Hotels Middle Management Career Talent Management 198