Management Craft

MARCH 31, 2011

The convergence in results from these four sources provides telling evidence for the potentially significant role of PWB in an organization’s quest to develop a competitive human resource advantage.". Here's a great TED video from Chip Conley , the CEO of jois de vivre Hotels called, Measuring What Makes Life Worthwhile.

Hotels 74

Hotels Human Resources Report Survey 74

Strategy Driven

JANUARY 16, 2020

Rather, you will be serving business clients, including hospitals, hotels, salons, and restaurants, among others. This is possible by developing a mobile application to improve customer reach. Invest in your human resources to deliver exceptional service to your customers. You are not serving individual customers.

Industry 13

Industry Strategy Price Marketing Strategy 13

HR Digest

JANUARY 19, 2023

I have held many Human Resources roles across industries at global companies. Our decision to create and share our Change Starts Here initiative is an example of this as is the creation of RiseHY, a commitment by Hyatt and Hyatt hotels to hire 10,000 Opportunity Youth (youth ages 16-24 not in school and not employed).

Diversity 69

Diversity Human Resources Globalization Commitment 69

The Practical Leader

JANUARY 9, 2013

We’ve been networking, exchanging best practices, and learning about ZF’s leadership research and development. Since I am not an autograph hound and don’t want to be a paparazzi selling photos, missing the Festival is likely a good thing for getting hotel rooms and avoiding the crowds!

Skills 49

Skills Film Hotels Open-book 49

Harvard Business Review

FEBRUARY 28, 2011

It's essential for your new responsibilities in developing market strategies for your region.". I was thinking through my kiosk-services development project. With 1,500 self-check-in stations in 75 airports, the firm had sewn up 60% of the air-carrier market and was making inroads into hotels and car rental agencies.

Case Study 16

Case Study Airlines Hotels Software 16

Harvard Business Review

FEBRUARY 9, 2012

workers and unemployed citizens tells the story: The majority of workers surveyed (55%) report that they are under pressure to develop additional skills to succeed in their current and future jobs. There are plenty of ways to find or develop the right people without spending enormous amounts of time and money. Go digital with training.

Skills 16

Skills Survey Human Resources Document 16

Harvard Business Review

MAY 20, 2016

Before I became general manager of The Beverly Hills Hotel, I held the same position at another luxury hotel up the coast. Later, he privately told me he was thinking of leaving the hotel. Over the years, I have developed just such a template. And something was wrong. It involves four steps. The first is orientation.

Operations 11

Operations Hotels Finance Process 11

Harvard Business Review

OCTOBER 23, 2012

Finally, he said, "I am staying at the XYZ hotel and will wait here as many days as necessary to see him." What excited Sam was McGregor's clear and compelling articulation of the personnel (today, we say "human resources") policies in which he instinctively believed. It was also central to how Sam built Circuit City.

McGregor 11

McGregor Human Resources Retail Taylorism 11

Women on Business

SEPTEMBER 23, 2011

HP has made some controversial decisions lately, but is Meg Whitman a great strategic move or the kiss of death for this once great tech company? HP announced Whitman’s appointment on September 22, 2011 but given the public comments, customers seem to think it’s a bad choice.

Hotels 150

Hotels Wireless CEO Long-term 150

Harvard Business Review

JUNE 28, 2016

Given their capabilities, these entrepreneurs take a “do-it-yourself” approach and develop software to support organizational needs. These entrepreneurs typically have an engineering background, and schools that support this approach have strong engineering departments. Microsoft, IBM, and Google offer similar services.

Entrepreneur 13

Entrepreneur Airlines Construction Short-term 13

Harvard Business Review

JULY 14, 2017

But platforms and networks can be developed in many different ways. As an example, hotel chains like Marriott or Hilton create value chains that deliver rooms and related services to their customers. Human capital. After all, we call the department human resources. Insight Center. Crossing the Digital Divide.

Intellectual Capital 8

Intellectual Capital Strategy Supply Chain Business Model 8

Marshall Goldsmith

FEBRUARY 8, 2018

14th Administrator, United States Agency for International Development. Bill began his career with Hyatt Hotels Corporation. American Hotel & Lodging Association (AH&LA) Board of Directors. Rod MacKenzie – Executive Vice President, Chief Development Officer for Pfizer, member of Pfizer’s Executive Leadership Team.

Executive Coaching 70

Executive Coaching CEO Banking Magazine 70

Marshall Goldsmith

JUNE 28, 2017

Keith Ferrazzi – #1 bestselling author of Never Eat Alone and Whose Got Your Back, expert in strategic consulting and training to increase sales and performance, formerly CMO Starwood Hotels and Deloitte. General Thomas Kolditz – Founding Director Doerr Institute Rice University, formerly head of Leadership Development West Point.

Executive Coaching 70

Executive Coaching Human Resources CEO Magazine 70

Harvard Business Review

SEPTEMBER 1, 2016

Most started out as their company’s first salesperson, its first product developer, or both. When was the last time you overrode your human-resources systems to reward them? Oberoi, founder of the Oberoi Group, a leading luxury-hotel company. Do you have a way of regularly identifying and celebrating them?

Company 14

Company Hotels Supply Chain Learning-by-Doing 14

Harvard Business Review

MARCH 25, 2016

Airbnb is similarly alluring — lower prices for more space than most hotel rooms. Meanwhile, Zenefits modernizes human resources workflows with slick software to replace outdated paper. Similarly, Airbnb hosts rarely install the protections required at hotels, such as sprinklers and fire escapes.

Hotels 8

Hotels Price Tactics Operations 8

Harvard Business Review

JANUARY 18, 2018

In an experimental study we conducted with 162 managers from various hotel and lodging departments, we found that managers perceived the same sexually harassing behavior as less negative when it was done by a customer than by an employee. Developing and enforcing anti-sexual harassment policies is a start.

Industry 8

Industry Policies Human Resources Report 8