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3 Ways to Break Out of a Zero-Sum Game of Growth with Your Competitors

Leading Blog

How true disruptors use innovation, including digital, to grow the market and create new business models. Or else, you took on the hard work of growing the entire market. It can drive new business models, open up adjacent products and help you grow the whole market. You took away share from competition or they took it from you.

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The Toxic Leader

N2Growth Blog

According to Gartner’s Harter, it begins with a combination of being results oriented and authentically concerned about the development of every worker. SO, WHAT ARE THE QUALITIES OF LEADERS THAT BUSINESSES SHOULD NOW BE LOOKING FOR? What can you do to encourage greater engagement in your organization?

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How to Hold onto Your Customers in a Crisis

Leading Blog

Customers will remember which hotels and theaters offered a refund on unusable reservations, which newspapers dropped their paywall and provided free content, and which gyms quickly mobilized to send out daily video fitness classes.

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Conquering the 5 Misconceptions that Hold Leaders Back

Leading Blog

They will view their current operating model and customer offerings as merely a means to achieve their larger purpose and should, therefore, be able to change direction more easily when market forces require a more radical shift. To this point: People must believe it’s their store, their hotel, their office, their factory, or their hospital.

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Are you Ready for the Next Level?

Great Leadership By Dan

At my last company, where I was responsible for leadership development and succession planning, I once received a phone call on a Friday afternoon from one of my favorite managers. For organizations, it’s a way to invest in the development of their high potential managers before it’s too late. My first reaction was, “Seriously?!”.

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5 Steps to Build a Disruption Proof Business Model

Great Leadership By Dan

Hotels by AirBnB. Because they are more focused on customer engagement than just on the initial purchase, they are forced to develop agility and flexibility are core cultural strengths. You don’t want to have a product that’s got a little bit for each of several markets, but doesn’t “nail it” for any one audience.

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‘Good’ Is Not Enough

Lead Change Blog

And, certainly not if you want to build a devoted customer base that will become avid extensions of your sales and marketing departments. Prior to joining Forrest Performance Group (FPG) in his current role as human performance strategist, Jamey served in a senior leadership capacity with The Ritz-Carlton Hotel Company.