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Breaking the Rules

You're Not the Boss of Me

As they often say in retail stores about handling merchandise, “ If you break it you own it”. And second, be prepared to accept the consequences that may come from circumventing or defying rules There is always the chance that circumventing a rule can cause grief for someone else, some where else in the organization or outside it.

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How to Innovate When You're Not the Big Boss

Harvard Business Review

Fortunately, demonstrating your skills in this area doesn't demand that you singlehandedly develop a new breakthrough product or revise the company's overall business model. Senior-level decision makers aren't looking for someone at your level to make "roll the dice" bets that can have a significant negative impact on company performance.

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No Matter What Work You Do, You Have a Customer

Leading Blog

It becomes particularly challenging for people working outside of any product development roles. Rather, it’s consumed by materials buyers, merchandisers, marketing and advertising teams, as well as the finance department — not to mention the fabricators of the shoes. It’s a question most people never consider. They create policies.

Objective 367
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3 Changes Retailers Need to Make to Survive

Harvard Business Review

To accommodate frequent, fundamental changes to business models, leading retailers generally follow three principles that have been developed through trial and error, often in the midst of disruption. Leading retailers have developed the ability to nimbly change direction, even based on beta testing.

Retail 14
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Case Study: When Two Leaders on the Senior Team Hate Each Other

Harvard Business Review

Lance Best, the CEO of Barker Sports Apparel, was meeting with Nina Kelk, the company’s general counsel, who also oversaw human resources. The next morning, Lance was in his office when he got a text from Jhumpa, the head of product and merchandising: Can you talk? “Unfortunately, I think we’re beyond that.”

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Merging Two Global Company Cultures

Harvard Business Review

“I’m pretty convinced that there are superficial differences in culture and communication and how people do things,” said the global human resources officer. By the 2000s, they had developed a methodology for a new class of culture-specific line extensions for specific markets, helping drive growth.

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Why Your Company Culture Should Match Your Brand

Harvard Business Review

Ask people how to develop a good corporate culture, and most of them will immediately suggest offering generous employee benefits, like they do at Starbucks, or letting people dress casually, as Southwest Airlines does. How you operate on the inside should be inextricably linked with how you want to be perceived on the outside.

Brand 8