Remove Development Remove Intangible Assets Remove Self-aware Remove Technology
article thumbnail

What Younger Workers Can Learn from Older Workers, and Vice Versa

Harvard Business Review

We typically imagine that the young can help the old understand technology and the old can impart general wisdom. What we asked people was, at this point in their lives, are they actively building, maintaining, or depleting their tangible and intangible assets? Coaching and mentoring across age groups makes sense.

article thumbnail

What Apple, Lending Club, and AirBnB Know About Collaborating with Customers

Harvard Business Review

Today, however, by exploiting new digital technologies, firms like Apple, Lending Club, and AirBnB have made customer co-creation of value central to their business models and in doing so now rank among the world’s most innovative and valuable firms. Over its lifetime, the app store has generated more than $25 billion for developers.

CRM 8
article thumbnail

What the Companies That Predict the Future Do Differently

Harvard Business Review

For the first time in history, the predictive future β€” the increasing awareness and likelihood of potential future actions and outcomes β€” is within reach. To apply analytics to the future, though, self-knowledge is insufficient. Information & technology Leadership' The future is already here, it’s just unevenly distributed.”