The Horizons Tracker

OCTOBER 20, 2019

The study explores the Chinese market after the country’s Ministry of Justice made online legal services a key part of its strategy. The study reveals that there are around 100 online platforms operating in the country for lawyers and other legal professionals to offer their services.

Budgeting 40

Budgeting Participative Marketing Operations 40

Harvard Business Review

MARCH 21, 2017

Improving the in-store experience, promoting omnichannel shopping and fulfillment options, and developing in-person service innovations are avenues that leverage its brand equity and core competencies — and they’re approaches that would put Amazon at a disadvantage. It needs to be competitive on digital channels, sure.

IT Strategy 11

IT Strategy Strategy Core Competence Price 11

Harvard Business Review

JUNE 10, 2015

Therefore, the ability to manage operation and the capacity to inspire employees is no longer enough. Starting his career as a trainee at 7-11, he worked his way quickly through the ranks, gaining a reputation for operational excellence. To do that, he would need to integrate operations at a scale no one had thought possible.

IT Strategy 8

IT Strategy Strategy Operations Resistance 8

Change Starts Here

APRIL 24, 2012

The methods in this change guide have been used successfully by people in roles as diverse as human resources, organization development, project management, process improvement, IT, strategy management, sustainability and operations.

Webinar 78

Webinar Price Resistance Workshop 78

Lead Change Blog

JUNE 25, 2020

With a similar theme, Michael Harris and Bill Taylor’s Harvard Business Review article, “ Don’t Let Metrics Undermine Your Business ” said, “A company can easily lose sight of its strategy and instead focus strictly on the metrics that are meant to represent it.” . What is getting in the way of our new business development activities?” .

P&L 220

P&L ROE Metrics CFO 220

Harvard Business Review

NOVEMBER 22, 2017

For every company wrestling with evolutions in its strategy, success depends as much on matching the operating model to those evolutions as it does on the soundness of the strategy itself. But exactly how do today’s companies create or update an operating model to match adaptations or wholesale changes in strategy?

Strategy 8

Strategy Company Banking Apparel 8

Harvard Business Review

MAY 9, 2012

Through the first half of the last decade, a foundation of Nokia's competitive advantage was its unmatched ability to customize a wide variety of phones for operators. A crucial element of its strategy to win over consumers to its advanced smartphones was to persuade third-party developers to create a vast array of apps for its phones.

Innovation 15

Innovation Supply Chain Telecommunications Core Competence 15

Harvard Business Review

NOVEMBER 17, 2017

For decades, we’ve often thought of leadership profiles in unique buckets—two popular varieties were the “visionaries”, who embrace strategy and think about amazing things to do, and the “operators”, who get stuff done. Next, they ensure that the company is investing behind the change.

Execution 16

Execution Strategy How To Budgeting 16

Harvard Business Review

OCTOBER 10, 2017

But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. Tactical performance is how effectively your organization sticks to its strategy. A great salesperson will operate much more efficiently with a defined process for reaching out to prospects.

Organization 13

Organization Tactics Call Center Metrics 13

Harvard Business Review

MAY 16, 2016

For example, as it grew, Facebook found that its early “move fast and break things” culture had to be funneled into focused technical teams and product groups to make its product development process faster and less erratic, and for it to have a chance of meeting the demands of its new public shareholders following its IPO.

Banking 14

Banking Strategy Film IPO 14

Harvard Business Review

AUGUST 21, 2013

In order to see the future more clearly, it''s almost always helpful to look back — and this certainly goes for IT and its ever-increasing impact on operations, and ultimately on competitive advantage. Yet with each wave, the criticality of IT to basic operations and delivery of service to customers continues to escalate.

Competitive Advantage 8

Competitive Advantage Management Information Technology Airlines 8

Harvard Business Review

DECEMBER 23, 2016

Their goal is to attract, engage, develop and retain employees – moving talent into, through and out of the organization. HR systems emphasize long-term relationships and high performance, with big investments in selection and development, amortized over a long career. Create one integrated workforce strategy.

Strategy 8

Strategy Span of Control Finance How To 8

Harvard Business Review

MARCH 14, 2014

The first — which we’ll call Company A — focuses on translating its strategy into action as quickly as possible. Distracted by pet initiatives that have little to do with the new strategy, they revert to old habits. Before rewiring operations, leaders: wrestle with the nuances of the strategy.

Strategy 8

Strategy Restructuring Committee Short-term 8

Harvard Business Review

DECEMBER 13, 2016

Capacity, not strategy, was determining which projects launched and when. Prioritization at a strategic and operational level is often the difference between success and failure. In that time, I have developed a simple framework that I call the “Hierarchy of Purpose.” If not, it stalled or was killed.

Project 8

Project How To Objective Efficiency 8

Harvard Business Review

NOVEMBER 2, 2017

Seeking to extend its technological edge (particularly in miniaturization), it acquired more than 100 startup companies while pursuing a vast portfolio of research and product development projects. Nokia was so immersed in executing its strategy that it lost sight of its purpose. ” Develop corporate plasticity.

Strategy 14

Strategy Company How To Supply Chain 14

Harvard Business Review

SEPTEMBER 21, 2012

The China head of the packaging business, Li Xin, spent 13 years working in Sealed Air's American and Canadian operations before taking up the China assignment in 2004. Take Kwang-Ro Kim, who launched LG Electronics' India operations in 1997, and led them until he retired a decade later.

Globalization 8

Globalization CEO Long-term Operations 8

Harvard Business Review

MAY 28, 2014

As Quartz reported last year: Members of the Glass operations team have been on the road showing it off to companies and organizations, and they told Quartz that some of the most enthusiastic responses have come from manufacturers, teachers, medical companies, and hospitals. Should Google revise its strategy to pursue that opportunity?

Strategy 10

Strategy Early Adopters Innovation Proposal 10

Harvard Business Review

MAY 17, 2013

We don''t often think about the way we usually operate at work, whether we''re performing an informal five-step process for evaluating a new proposal, or setting priorities for managing our time. So the organization started documenting standard operating procedures to capture employee know-how and wisdom. Should Do" Practices.

Efficiency 8

Efficiency Organization Bureaucracy Operations 8

Strategy Driven

JANUARY 24, 2011

Plus, as a result of a lack of cross-organizational coordination and cooperation, Nokia wasn’t able to improve its proprietary operating system, Symbian, which would have allowed it to support a more sophisticated smartphone. Many innovative ideas became the victims of in-fighting among managers who had competing objectives.

Execution 67

Execution Company 360-Degree Feedback Cooper 67

Harvard Business Review

SEPTEMBER 6, 2017

Business-critical roles — that is, the jobs that are central to differentiating a company from its competitors and successfully executing its strategy — will also change. By recognizing this critical gap early, GE has been able to develop strategies to close it systematically, over time. Take insurance, for example.

Company 13

Company Insurance Engineering Software 13

Harvard Business Review

FEBRUARY 27, 2013

We set people up to use their area of expertise, be it strategy, accounting, operations, technology, finance, or human resources. Our professionals cite pro bono engagements not only as critical to their job satisfaction and skills development but also among the best experiences they've had at Deloitte.

Skills 9

Skills Real Estate Human Capital Project 9

Harvard Business Review

NOVEMBER 29, 2011

Whether it's the stubborn inefficiencies of the health-care system , the ever-rising costs of the higher-education system , even the slow-motion collapse of the US postal system , leaders with unrivaled expertise and decades of experience can't seem to develop creative solutions to dire problems. billion — not a bad decade.

Banking 18

Banking Retail Open-book Creativity 18

Harvard Business Review

JUNE 2, 2014

If your company puts you in charge of developing a foreign market or a new line of business, your challenges are in many ways similar to those facing a startup. It is a fight that every manager is familiar with, but nowhere is the challenge bigger than when the existing strategy is not aligned with the demands of the situation you are in.

Innovation 11

Innovation Conflict of Interest Strategy System 11

Harvard Business Review

JULY 17, 2013

Be strategic and operational. Through visuals, storytelling, and metaphors that resonate with the company''s business leaders, CIOs must develop the skill of showing their stakeholders that foundational investments are the table stakes of innovation. IT is highly strategic, intensely operational, hard to staff and extremely expensive.

CIO 8

CIO Technology Storytelling Short-term 8

Harvard Business Review

FEBRUARY 5, 2016

The continent’s long-term potential remains attractive, but a company’s success in the current environment will depend on its strategy. Companies operating in SSA cannot ignore the country, even though it will suffer substantially from the impact of low oil prices on the currency and business activity.

GDP 8

GDP Politics Marketing Bottom-up 8

Harvard Business Review

JUNE 29, 2012

At a Global 50 consumer products company, management has developed a governance structure that allows it think about risk proactively, and has aligned its risk profile and exposures more closely with its strategy. What does maturity look like in practice? Standardize risk monitoring and reporting tools across the organization.

Risk Management 15

Risk Management Maturity EBITDA Management 15

Harvard Business Review

JANUARY 8, 2015

It’s how they develop and grow (just as children do, first imitating their parents, then their peers). In my research on how experienced managers and professionals step up to bigger leadership roles, I have observed both the value and the difficulty of returning to our youthful, fake-it-till-you-learn-it strategies.

Learning-by-Doing 8

Learning-by-Doing Finance Definition Politics 8

Harvard Business Review

MAY 6, 2013

Economic performance for organizations whose CIOs were part of the overall development of strategy outpaced that of other organizations by a scale of two to one as discovered in our Economist and HBR studies. Define Your Strategy. To that end, the role of the CIO must be strategic instead of tactical.

CIO 8

CIO Hamel Technology Tactics 8

Harvard Business Review

NOVEMBER 6, 2017

It knew it had to act fast, so top leaders began by challenging major assumptions about how they operated. Verizon would not have been able to so quickly and successfully change its strategy without being willing to question and overhaul traditional organizational structures. The Gap Between Strategy and Execution.

Execution 8

Execution Strategy COO CEO 8

Harvard Business Review

DECEMBER 22, 2015

In an ongoing global survey of senior executives , more than half of the respondents said they didn’t think their company had a winning strategy, and two-thirds said they didn’t think their organization had the right capabilities to execute its strategy. Operating as these companies do takes a lot of confidence.

Execution 8

Execution Strategy Fashion Apparel 8

Harvard Business Review

MAY 30, 2014

For over 50 years, Wal-Mart has pursued essentially the same strategy of “offering the lowest price so its customer can live better.” Wells Fargo has become the most valuable bank in the world by sticking to its strategy of building a value proposition around selling more products per customer than anyone else. Or consider U.S.

Company 8

Company Supply Chain Airlines Health Care 8

Harvard Business Review

MARCH 10, 2017

When Roger Enrico took the helm as CEO of Frito-Lay, in 1991, the company was developing an innovative and distinctive approach to direct-store delivery that would allow it to consistently deliver the right products to the right stores at the right time. Second, rethink costs in terms of capabilities.

Cost 11

Cost How To Budgeting Strategic Planning 11

Harvard Business Review

JULY 2, 2015

Finally, operating conditions differ significantly within the country groups. Every company requires a way of calibrating its strategy to the growth drivers in its industry, and developing a geographic value map. We call that process the A-B-C (which stands for Analyze-Benchmark-Calibrate) of developing a globalization strategy.

Marketing 8

Marketing Benchmarking Globalization Construction 8

Harvard Business Review

OCTOBER 17, 2017

The United States spends 40% more per patient than other developed countries but suffers the worse overall health outcomes. Instead of being reactive and treating conditions already present, the objective should be to proactively identify children at risk before they develop a health condition and keep them on the path to wellness.

Health Care 10

Health Care Metrics Efficiency Absenteeism 10

Harvard Business Review

DECEMBER 27, 2017

In its strategy to help employees with disabilities build long-term careers, Unilever partnered with Connecticut’s Department of Rehabilitation Services and Southeastern Employment Services to launch a training and placement program. Offer leadership development opportunities to employees with disabilities. Provide role models.

Compliance 8

Compliance Chief Operating Officer Innovation Survey 8

Harvard Business Review

MARCH 2, 2011

The days when you could make a living responding to companies' discovery of strategy, as in "Gosh, we gotta get ourselves one of those," are gone with the 1970s (or maybe the 1990s in the "developing world"). Strategy has triumphed, the installed base is huge, no self-respecting company would be without one. Monitor & Co.,

Consultative 15

Consultative Strategy McKinsey Porter 15

Harvard Business Review

JUNE 26, 2013

Only the largest of enterprises could afford the best technologies, and even for those with the largest bank accounts, IT strategies were limited to basics like CRM , ERP , or email. Kimberly Clark utilizes Salesforce''s Chatter to connect to its customers for development of products. Today, though, Carr''s prediction is coming true.

Supply Chain 8

Supply Chain Competitive Advantage Information Technology How To 8