Lead Change Blog

MARCH 24, 2016

” The business of leadership, i.e. leadership development, has been around for quite a while now, and I think for the most part it’s been legitimate. Peddler markets book, particularly if they become expert at social media. It’s called Amway for leadership development or the selling of knowledge. Sure it does.

Leadership 150

Leadership Brand ROI Leadership Development 150

Ask Atma

MAY 20, 2012

In team development, research has shown that individual learning works best when accompanied by team learning. [1]. So the designer teaches everyone about UX/AI, the coders teach about their development methodology, the project managers teach about agile protocols, and the sales people describe what it is like in the field.

Team 52

Team How To Knowledge Management Self-aware 52

Strategy Driven

OCTOBER 25, 2013

Business development. Body of Knowledge. The process of strategy development is not esoteric. Business development. Prevention of leaks in customer information and losses in company market position. Body of Knowledge. Running the business. The Big Picture. Prevention of unnecessary employee burnout.

Crisis Management 72

Crisis Management Crisis Risk Management Budgeting 72

Strategy Driven

AUGUST 27, 2015

A veteran of knowledge management, business intelligence, and large-scale technology implementation projects with more than fifty companies worldwide, he has been a technical consultant for the Asian Development Bank, has worked for IBM and Computer Sciences Corporation, and was a fellow at Ernst & Young’s Center for Business Innovation.

CIO 50

CIO Technology CRM Competitive Advantage 50

Harvard Business Review

JANUARY 10, 2012

HR reinvented the way it trained and developed talent. We know, for example, that developing leaders is essential. But in a world in which bringing managers in every year for a week of offsite training is so 1960s, how do you make the leadership development process relevant to the global economy? Fostered global teamwork.

Globalization 17

Globalization Human Resources Diversity Long-term 17

Harvard Business Review

JULY 21, 2011

With the first approach, companies seek significant mismatches between their existing organizational capabilities and the markets they serve. They ask: Where are opportunities to introduce something totally unexpected in a market we already serve, with an offering we can deliver tomorrow with little additional investment?

Supply Chain 15

Supply Chain Sample Hedge Engineering 15

Harvard Business Review

MAY 30, 2011

But what if we are in this vicious cycle because the economy has advanced beyond the tools developed long ago to track it? They are using obsolete tools to measure a dynamic knowledge world. Just as Peter Drucker saw more than half a century ago when he popularized the term "knowledge worker," knowledge drives our world.

Tools 15

Tools Drucker Software Agility 15

Harvard Business Review

OCTOBER 9, 2014

In the past, trade secret law only protected well-defined knowledge such as the formula for Coca Cola or the code of software programs; now, in many states, the law also extends to cover less well defined knowledge, such as employee know-how, customer relations, basic skills, and knowledge that is not used commercially.

Incentives 20

Incentives Policies Human Capital Learning-by-Doing 20

Harvard Business Review

JANUARY 16, 2013

A lot of companies congratulate themselves on having a "social media presence" — by which they mean a Twitter following and Facebook likes and a marketing plan that uses social networks. But some 70% of the extra profit to be made through social technologies has nothing to do with marketing. But that's a good thing.

Media 12

Media McKinsey Supply Chain Telecommunications 12

Harvard Business Review

JANUARY 23, 2014

Develop a version rapidly and test it with customers, ideally in a real-world competitive situation. The resulting new products are often too expensive, too complicated, too different from what customers want, and too late to market. And when the learnings are captured in a knowledge management system, revenue jumps again.

Innovation 11

Innovation Six Sigma Productivity Products 11

Harvard Business Review

SEPTEMBER 29, 2016

The best leaders understand that the current success of their business, and any future innovation, depends upon the “deep smarts” of their employees — the business-critical, experience-based knowledge that employees carry with them. Developing Tomorrow’s Leaders. How talent management is changing.

Organization 8

Organization Development Mentor Incentives 8

Harvard Business Review

JULY 4, 2016

This is particularly true in organizations where employees are both, what Paul Graham calls, “makers” and “managers.” ” Makers, also known as individual contributors, are the software developers, engineers, architects, writers, and researchers who produce knowledge.

Management 14

Management Fashion Knowledge Management Operations 14

Harvard Business Review

MARCH 26, 2012

The small business I studied, WGB Homes, is a residential real estate developer in the Boston exurbs. In solving it, by surveying people who were knowledgeable about the house and the market, CEO Greg Burrill was hardly capitalizing on big data. Its challenge was what to do about a house that wasn't selling.

Organization 18

Organization Real Estate Analysis Technology 18

Harvard Business Review

SEPTEMBER 2, 2014

Has your company, for example, developed a customer lifetime value (CLTV) measure? Used digital marketing models to determine what ad to place on what publisher’s site? Predictive analytics are gaining in popularity, but what do you—a manager, not an analyst—really need to know in order to interpret results and make better decisions?

Sample 15

Sample Analysis Information Technology Knowledge Management 15

Harvard Business Review

MAY 6, 2011

To pursue a knowledge network strategy, you have to first map your critical knowledge assets, then decide how to deploy them strategically. Which will you hold on to as deep, tacit insights, which will you develop, protect and legally enforce, and which will you proactively share?

Tacit Knowledge 15

Tacit Knowledge McKinsey Core Competence Document 15

Harvard Business Review

NOVEMBER 4, 2013

Since data often lives in systems managed by various functions, bring the necessary operations, IT, in-store sales, and marketing people together to identify the touchpoints. In one example, a leading European energy company generated a lot of data, but most of it was siloed within the web team, call center, and marketing functions.

Call Center 9

Call Center Banking Analysis Knowledge Management 9

Harvard Business Review

NOVEMBER 20, 2013

The paper draws on the broad social capital literature and the toolkit for building social capital developed by Harvard’s Kennedy School of Government. That policy did not come from the marketing department, even though it is prominently advertised today. Ultimately, the key to success is authenticity.

Social Capital 9

Social Capital Health Care Cooper Storytelling 9

Harvard Business Review

AUGUST 21, 2013

ERP systems, RFID , knowledge management, business intelligence) have washed over organizations. Managers can no longer take months to develop requirements, then wait for IT, then tell IT that wasn''t what they wanted. Similar waves of innovative applications of technology (e.g.,

Competitive Advantage 9

Competitive Advantage Management Information Technology Airlines 9

Harvard Business Review

NOVEMBER 30, 2010

Now consider the joint judgment involved in a process of co-creation , whereby companies collaborate with customers or other partners to bring new offerings to market. If we hope for better management of large-scale endeavors, our models will have to look beyond what it takes to inform individual, or even organizational, moves.

Guidelines 15

Guidelines Education Telecommunications Emotional Intelligence 15

Harvard Business Review

JANUARY 11, 2017

Tapping into your outside experts to help in the development of internal employees is a valuable way to address the needs of both. Experts are often looking for ways to help junior people in their profession, and younger employees are hungry for training and development. Provide Channels for Sharing Knowledge.

Mentor 8

Mentor Agility Team Teamwork 8

Harvard Business Review

AUGUST 10, 2012

Together they develop a complete understanding of what the organizers, competitors, and audience expect. But the lessons learned in such a critical and high-pressure environment enable us to improve our quality of service and improve our capacity to deliver complex projects in all other industries and markets.

Committee 16

Committee Project Audience Information Technology 16

Harvard Business Review

JULY 12, 2016

“We think that the market for AI software is rapidly commoditizing, and we believe we can assemble the needed capabilities ourselves at much lower cost,” was this company’s party line. How could the cognitive software market be commoditized when the marketplace is relatively new? Insight Center. No strategy is static.

Company 8

Company Library Software Analysis 8

Harvard Business Review

SEPTEMBER 20, 2013

As one client once told me, “It’s as if I were at a farmers’ market with all the most amazing fruits and vegetables, and I can think of a hundred recipes that I would love to prepare.” Execution Knowledge management' ” It’s clear that he saw the potential of the raw data.

Execution 9

Execution Metrics Content Christensen 9

Harvard Business Review

JANUARY 17, 2013

For that reason, big data and other analytics projects require people versed in the cognitive and behavioral sciences, who understand how people perceive problems, use information, and analyze data in developing solutions, ideas, and knowledge.

Project 10

Project Call Center Information Retail 10

Harvard Business Review

OCTOBER 18, 2012

Famously, five years ago, the company launched a competition to improve on the Cinematch algorithm it had developed over many years. Such a list would be very valuable, given the costs of the marketing and inducements it would save. With the benefit of big data, will marketers get much better prediction accuracy?

Wireless 11

Wireless Film Advertising Attrition 11

Harvard Business Review

JULY 24, 2017

Soon she will probably be booking appointments, analyzing markets, maybe even buying and selling stocks. market for corporate advice alone is nearly $60 billion. In addition, AI is already helping in the customer engagement and marketing arena. And this is likely just Alexa’s first step into offering business services.

Consultative 8

Consultative Budgeting Advice Marketing 8

Harvard Business Review

JUNE 23, 2017

D&A should be the pulse of the organization, incorporated into all key decisions across sales, marketing, supply chain, customer experience, and other core functions. Start by developing a strategy across the entire enterprise that includes a clear understanding of what you hope to accomplish and how success will be measured.

Organization 8

Organization How To Supply Chain Technology 8

Harvard Business Review

SEPTEMBER 11, 2012

Potentially, the streams of data coming just from social media and smart phones can help to predict shifts in the market, uncover fraud, explain customer behavior, and improve decision making like never before. The explosion of data available to organizations today truly is extraordinary. Please join the conversation. BIG DATA INSIGHT CENTER.

Webinar 8

Webinar Open-book Information Media 8

Harvard Business Review

MARCH 16, 2016

This involves three things: choosing a person who is open-minded and committed enough to adapt to the local culture, thinking about the specific skills that this person will develop as a result of the assignment, and identifying how these new skills will ultimately benefit the organization. Make a plan for reintegration.

Tips 8

Tips Management Succession Mentor 8

Harvard Business Review

JANUARY 15, 2016

The objective for the less-experienced staff member is to learn how his senior colleague gets things done; the goal for the expert is to “mentor, which is part of leadership development,” he says. ” But you can’t afford to have an employee with a monopoly on company-specific knowledge. .”

Learning-by-Doing 8

Learning-by-Doing Storytelling Cooper Case Study 8

Harvard Business Review

OCTOBER 4, 2018

Last year, I was struck by how fast machine learning was developing and I was concerned that both Nokia and I had been a little slow on the uptake. I’ve long been both paranoid and optimistic about the promise and potential of artificial intelligence to disrupt — well, almost everything.

Learning-by-Doing 8

Learning-by-Doing System Course Outsourcing 8

Strategy Driven

JUNE 16, 2023

Businesses primed to leverage these technologies to streamline everything from supply chains to sales and marketing will be riding the wave’s crest. Content and Knowledge Management A well-organized system of business content is akin to a library, where every piece of knowledge is cataloged, stored, and easily retrieved when needed.

Supply Chain 96

Supply Chain Loyalty Content Efficiency 96

Harvard Business Review

APRIL 18, 2011

No wonder more and more executives are championing experimentation over (or as a precursor to) time-honored analytic approaches like strategic planning and market research, as we showed in our previous post. Approaching half (46%) of companies with 11-20% growth prefer it, while well over half (56%) of companies with more than 20% growth do.

Analysis 15

Analysis Constraint Transportation Strategic Planning 15