Remove Development Remove Management Remove Root Cause Analysis
article thumbnail

Untangling the Accountability, Systems, and Process Management Knot

The Practical Leader

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. This showed that roughly 85% of the time the failure is caused by the system, processes, structure, or practices of the organization. Accountability is a mess in many organizations.

Process 52
article thumbnail

10 Things I Learned from a Training Program That I Still Use Today

Great Leadership By Dan

?????. Kodak European Management Development Program. How to do a root cause analysis and a structured process for making decisions. It’s an interesting exercise in that it made me think about if I was designing a training curriculum for managers, what skills would be the most important to include?

Training 233
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Accounts for the Accountability Mess?

The Practical Leader

Many of us have been lashed with the accountability whip wielded by a blundering manager playing “gotcha games.” Swinging the Performance Management Stick What’s your experience with performance reviews? Do performance reviews strengthen, stunt, or stall development and personal growth?

article thumbnail

Corrective Action Program Best Practice 2 – Causal Analyses

Strategy Driven

For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. Nathan Ives is a StrategyDriven Principal and Host of the StrategyDriven Podcast.

article thumbnail

Are These Systems Serving or Subverting Organization Results?

The Practical Leader

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. About 85% of the time the fault is caused by the system, processes, structure, or practices of the organization. Wholistic approaches focus on interconnections and cause-and-effect relationships.

System 52
article thumbnail

Corrective Action Program Best Practice 14 – Establish Time Limits for Causal Analyses

Strategy Driven

For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. Nathan Ives is a StrategyDriven Principal and Host of the StrategyDriven Podcast.

article thumbnail

5 Concepts That Will Help Your Team Be More Data-Driven

Harvard Business Review

Fortunately managers, aided by a senior data scientist engaged for a few hours a week, can introduce five powerful “tools” that will help their existing teams start to use analytics more powerfully to solve important business problems. Fortunately, virtually everyone can make a positive impact here. And problems remain.