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Donald Sull calls it the Map Paradox. They help us to move efficiently through life, but we need to learn to manage them so we aren’t derailed by them in the reality of changing circumstances. * * * Follow us on Instagram and Twitter for additional leadership and personal development ideas. * * * But here’s the thing.
When this happens, they are at risk for what Donald Sull calls in Revival of the Fittest , active inertia. He explains what happens: Managers get trapped by success, a condition that I call active inertia , or management’s tendency to respond to the most disruptive changes by accelerating activities that succeeded in the past.
Donald Sull is a global expert on strategy and execution in turbulent markets. He is a senior lecturer at the MIT Sloan School of Management. In this interview, we talk about the complexity that surrounds all of us, and how by developing a few simple yet effective rules, people can best even the most complex problems.
Implementing a customer relationship management system is complicated; delivering a winning customer experience every time is complex. 1] Defined in HBR’s Why Strategy Execution Unravels—and What to Do About It (Donald Sull, Rebecca Homkes, and Charles Sull, MARCH 2015). 10 Steps to Solving Complexity.
Yet, according to Donald Sull’s research in the March issue of HBR, almost half of top executives cannot connect the dots between their company’s strategic priorities; and two out of three middle managers say they simply do not understand their strategic direction.
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