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Leaders Can’t Execute Strategy

Great Leadership By Dan

This has left a skills gap among today’s leaders that heavily contributes to the downfall of company attempts to execute their strategy, resulting in loss of market and shareholder value. There are only a few options such as Palladium Execution Premium Process™ (XPP ) developed by Drs. Norton and their Palladium associates.

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Performance Measurement

Strategy Driven

It turned out that the unit was driving profits by raising prices and cutting marketing and advertising expenditures. Higher prices and reduced advertising created an opening for competitors to take away market share, which they did. So while profits were rising and ROIC was high, market share was declining.

ROIC 62
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How Can You Shield Your Small Business From Disaster?

Strategy Driven

We live in a data-driven society now, and unfortunately the illegal exchange of some of those details is big business on the black market. Start by making sure that you have the latest anti-virus and malware software installed with regular security patches – Norton even make this type of software specifically for small businesses.

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CEOs, Get to Know Your Rivals

Harvard Business Review

He claimed that based on this insight he could anticipate their market moves one or even two steps in advance. I knew that meant he would be relatively focused on short-term results while mostly ignoring product development. He had recruited other quant experts, such as Norton, formerly of American Express.

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How CMOs Can Work with CIOs to Gain Customer Insight

Harvard Business Review

But today, acquiring and interpreting customer data inherently must involve both the marketing and IT departments. In fact, recent research [PDF] conducted by the CMO Council, suggests that this process should start with the Chief Marketing Officer (CMO) and the Chief Information Officer (CIO).

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Three Things that Actually Motivate Employees

Harvard Business Review

Getting them to market demands more than corporate systems can handle, so they must beg for IT upgrades, recruit and budget themselves, and even take on sales responsibilities to explain innovations to customers — which adds to the workload. As my HBS colleague Michael Norton shows in his book Happy Money , giving to others boosts happiness.

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How to Work with a Bad Listener

Harvard Business Review

Jim Jacobs, president of Focus Insite, the market research firm based in West Chester, Pennsylvania, once worked with a colleague — we’ll call him Gary — who was not a good listener. Together Nancy and Ash developed an action plan (including dates and deliverables) to help Nancy follow through on expectations.

How To 17