Harvard Business Review

MAY 3, 2017

Lucia Luce Quinn is Chief People Officer at Forrester Research. Earlier in her career, she left a position as SVP of business development and emerging businesses to join Boston Scientific in a senior line job. Upon arriving, she flatly refused the CEO’s offer of the CHRO role. I push leaders. I drive them to higher performance.”

Quinn 14

Quinn Execution CFO Forrester 14

CO2

APRIL 1, 2022

It’s more likely that they set out to meet an unmet need in the market. During training sessions for new employees, Disney focuses first not on technical skills but on communicating the shared purpose — to create happiness. And if they did that effectively, they made money because of a genuine commitment to the customer.

Mission Statement 78

Mission Statement Leadership Organization Core Competence 78

CO2

APRIL 1, 2022

It’s more likely that they set out to meet an unmet need in the market. During training sessions for new employees, Disney focuses first not on technical skills but on communicating the shared purpose — to create happiness. And if they did that effectively, they made money because of a genuine commitment to the customer.

Mission Statement 78

Mission Statement Leadership Organization Core Competence 78