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Moving on from ROI to ROE, a Return on Empathy

Strategy Driven

However, innovations in the neurosciences to developments in social media have revealed that profitability should no longer be relegated to sales figures and profit margins alone. Those making this shift will gain a significant ROE – Return on Empathy. Investing in Empathy. The Need for Caring Relationships.

ROE 50
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How Important Is EQ For Entrepreneurs?

The Horizons Tracker

After all, at its heart, it is an unpredictable and uncertain process that requires entrepreneurs and their teams to pivot as circumstances and market conditions change. The researchers explain that the entrepreneurial journey is nothing if not an emotional one.

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Start Here: Four Ways to Increase Your Productivity

Joseph Lalonde

Image by Karen Roe. Jeremy is Officevibe’s cofounder and is in charge of all marketing efforts and business development for the company. It is only after you hang up the phone and start to towel off that you realize that you still haven’t rinsed the shampoo out of your hair. Consider this a wake-up call.

Products 228
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Leading by Cause

Lead Change Blog

He opened the dialogue, saying he and his leadership team had put a lot of thought into where they want to take their bank, and the vision they committed to was to deliver top decile ROE, ROA and topline revenue growth: a quintessential example of focusing on effect, not cause. Which customers did we focus on?

P&L 220
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Don't Confuse Engagement with User Experience

Harvard Business Review

While it's completely understandable why designers, product managers and marketers might conflate them, reality suggests that a great user experience doesn't necessarily generate engagement any more than meaningful engagement inherently assures a great user experience.

ROE 11
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How Companies Can Use Investors to Their Advantage

Harvard Business Review

He asked one former major investor for a reaction to the company’s prediction (accompanying poor quarterly results): “that the [current] market contraction will bottom out soon and our profits will improve.” It would implement targets linked to shareholder value, including ROE and ROIC.

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Idle Funds are the Devil's Playground

Harvard Business Review

vision of financial world order; as Time magazine reported, he was "bursting with hubris over its booming equity markets and its just-announced 5.6% Mahathir stood his ground, not just at Davos but in the financial markets, by refusing the IMF's aid, reducing Malaysia's interest rates, and restricting currency trading.

Banking 13