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The Senior Leader’s Checklist for Shaping Company Culture

Next Level Blog

The authors argued that companies had to pick between one of three paths to value creation and success in the market – operational excellence, customer intimacy or product leadership. Back in my own days as an executive, I was hugely influenced by a book called The Discipline of Market Leaders.

Company 246
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Ask, Learn, Follow Up and Grow

Marshall Goldsmith

As Edgar Schein notes in this volume, leaders will need to effectively involve others and elicit participation “because tasks will be too complex and information too widely distributed for leaders to solve problems on their own.” Pick one to three key areas for improvement and develop an action plan for desired change.

Follow-up 147
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Benefits of Debriefing

Strategy Driven

Organizations that fail to continuously revise assumptions about their operating environment (i.e. It is vital to develop the capacity to learn from your environment. Fighter Pilots and Special Operations teams have discovered and used a secret to continuous improvement – a tool every enterprise can benefit from.

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If Your Data Is Bad, Your Machine Learning Tools Are Useless

Harvard Business Review

Alan Schein Photography/Getty Images. But you must also have the right data — lots of unbiased data, over the entire range of inputs for which one aims to develop the predictive model. Doing so will have the salutary effect of eliminating hidden data factories, saving you time and money in operations as well.

Tools 12
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How to Give Negative Feedback When Your Organization Is “Nice”

Harvard Business Review

Robert Cialdini’s research on commitment and consistency shows that if we publicly commit to a goal we are more likely to honor it because it becomes part of our identity and we dislike operating in ways that contradict that identity. They enjoy the culture, and are typically reluctant to try anything that may jeopardize it.