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Stop Selling And Start Leading

Eric Jacobson

For instance, while buyers most want to talk about : What my company is trying to achieve with the purchase The reasons my company needs to make the purchase My company’s overall goals … sellers most want to talk about : Pricing How the product/service works (a product demo) So, if you sell, you need to read this book.

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CEOs Should Activate Their Company's Stakeholders

Harvard Business Review

These two simple steps will liberate new energy, lead to the development of new interactions between stakeholders, allow new experiences to emerge for all, generate new value for the ecosystem as a whole, and create wealth for the company's shareholders. Local women have developed into nurses who vaccinate rural populations.

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A New Framework for Customer Segmentation

Harvard Business Review

The approach echoes Ted Levitt''s famous comment about selling ¼ inch holes rather than ¼ inch electric drills, and advocates a mindset shift away from selling products to "doing jobs" that solve customers'' problems. This then allows the development of specific solutions for each segment.