article thumbnail

Stop Selling And Start Leading

Eric Jacobson

The Five Practices created developed by Kouzes and Posner are all about these behaviors : Model the Way Inspire a Shared Vision Challenge the Process Enable Others to Act E ncourage the Heart The book teaches you how each practice is linked to today’s modern buyer preferences. You’ll learn how to: Inspire, strengthen and motivate buyers.

article thumbnail

CEOs Should Activate Their Company's Stakeholders

Harvard Business Review

These two simple steps will liberate new energy, lead to the development of new interactions between stakeholders, allow new experiences to emerge for all, generate new value for the ecosystem as a whole, and create wealth for the company's shareholders. Local women have developed into nurses who vaccinate rural populations.

CEO 11
article thumbnail

A New Framework for Customer Segmentation

Harvard Business Review

This then allows the development of specific solutions for each segment. In one presentation, we were exuberant about Big Data and Little Data, and in the next, speaking what seemed to be 1960''s voodoo psychographic language. For each segment, there may be only three or four jobs to be done that are crucial.