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Root Cause Analysis is Over-Rated – What to Do Instead

Leadership Freak

A car that won’t start requires root cause analysis. But people development and culture building may not. We spend too much time asking ‘why’ and not enough time exploring ‘what’ If your team… Continue reading →

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Embrace the Suck

Leading Blog

We can’t develop psychological resilience without experiencing emotional pain and suffering.” The most mentally and physically tough people I know constantly practice the fine art of building resilience—deliberately pounding away at the boundaries of their comfort zone in pursuit of their passions and causes greater than themselves.

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Two Keys for Today’s Leaders

Lead Change Blog

Leaders, anxious to do something about it, began a root cause analysis and did surveys to clarify the extent of the problem and solicit solutions. The conversations that will evolve will allow you to collaboratively discover ways to move towards those outcomes. Here’s an example.

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10 Things I Learned from a Training Program That I Still Use Today

Great Leadership By Dan

?????. Kodak European Management Development Program. How to do a root cause analysis and a structured process for making decisions. 2000, Lausanne, Switzerland (can you find me?). ????? Having spent most of my career in corporate training, I’ve attended more training programs than the average bear. How to listen.

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Corrective Action Program Best Practice 2 – Causal Analyses

Strategy Driven

For over twenty years, he has served as trusted advisor to executives and managers at dozens of Fortune 500 and smaller companies in the areas of management effectiveness, organizational development, and process improvement. To read Nathan’s complete biography, click here. Consider leaving a comment!

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What Accounts for the Accountability Mess?

The Practical Leader

Do performance reviews strengthen, stunt, or stall development and personal growth? More effective leaders know that conversations need to shift from accountability (which usually means “rank, spank, and yank”) to coaching, growing, and developing. How energizing and helpful are they — to give or receive?

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Untangling the Accountability, Systems, and Process Management Knot

The Practical Leader

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. This showed that roughly 85% of the time the failure is caused by the system, processes, structure, or practices of the organization. Accountability is a mess in many organizations.

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