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Establishing Forums to Build a Quality Oriented Culture

QAspire

Home Go to QAspire.com Guest Posts Disclaimer Establishing Forums to Build a Quality Oriented Culture Total Quality Management (TQM) says that quality is everybody’s job. TQM is not just a philosophy. Each individual’s approach to work, understanding of quality and personal standards of excellence are crucial for delivering quality.

Quality 121
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Balanced Scorecard - The Next Big Thing?

Six Disciplines

Developed at the Harvard Business School by David Norton and Robert Kaplan in the early 1990s, the Balanced Scorecard (BSC) represents the newest and most prolific performance measurement system since Total Quality Management (TQM) and Management by Objectives (MBO).

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Proven: Follow a Systematic Approach For A Huge Change In Bottomline Results

Six Disciplines

A key premise behind Six Disciplines has been to help people and their organizations develop a process for planning and execution. The desired end result is different for each of our clients, but it's usually centered on growth, higher productivity, improved profitability and greater overall goal accomplishment.

TQM 106
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Leapfrogging

Six Disciplines

India lacked the capital and economic development to build a national telephone infrastructure to service all of its homes, thus remaining essentially phoneless for decades. Leapfrogging has been around for a long time. That nation continued to grow stronger economically, however, while cell phone technology emerged. landline phones.

TQM 83
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Leapfrogging

Six Disciplines

India lacked the capital and economic development to build a national telephone infrastructure to service all of its homes, thus remaining essentially phoneless for decades. Leapfrogging has been around for a long time. That nation continued to grow stronger economically, however, while cell phone technology emerged. landline phones.

TQM 82
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Outside In: Customer Perceptions Define Service/Quality Levels

The Practical Leader

&# This draws from The Three Rings of Perceived Value model we developed at The Achieve Group (now part of AchieveGlobal) and featured in my second book Firing on All Cylinders: The Service/Quality System for High-Powered Corporate Performance.

Quality 56
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The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

Total Quality Management (TQM) is recognized as a prerequisite for survival. TQM has increased profitability in some corporations up to six times. Anyone who is unwilling to spend for quality is hastening company decline. Business Strategy Steers the Quality Process. Quality is one of the most vital ingredients of competitive success.

Quality 50