Harvard Business Review

OCTOBER 13, 2016

Creating a virtual workforce of software robots can help companies streamline operational processes as well as increase the quality and cost-effectiveness of shared services. Insight Center. The Automation Age. Sponsored by KPMG. How robotics and machine learning are changing business.

Disaggregation 8

Disaggregation Insurance Technology CRM 8

Harvard Business Review

MAY 5, 2016

” That clean-sheet perspective emboldened Intel’s leadership to abandon memory and focus on microprocessors. Preemptive self-disruption is becoming a new normal for the serious leadership. Optimizing customer experiences invariably demands internal realignment.

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

OCTOBER 10, 2016

As work itself is changing, some of the basic tenets of leadership development are being challenged. Work is being disaggregated into tasks that can be dispersed inside and outside of the organization — the “uberization” of work. employees, customers, free agents, communities we operate in) and so much more.

Leadership Development 8

Leadership Development Disaggregation Development Leadership 8