Remove Disintermediation Remove Ethics Remove Tactics
article thumbnail

When AI Becomes the New Face of Your Brand

Harvard Business Review

It’s the tactic of giving brand symbols people-like characteristics: Think of Tony the Tiger and the Michelin Man. Executives should also be wary of how AI increases the dangers of brand disintermediation. As brands assume more and more AI functionality, businesses must proactively manage any potential ethical and legal concerns.

Brand 14