N2Growth Blog

JUNE 5, 2011

A leader’s view on competition will not only reveal a lot about their beliefs on current and future market trends, but also on innovation, branding, talent management, supply chain issues, constituency management, capital markets, and customer facing. Do your R&D and innovation programs evaluate the competitive landscape?

Leadership 353

Leadership PR Disintermediation Supply Chain 353

N2Growth Blog

JUNE 14, 2010

Few things are more critical to your efforts in increasing your revenue growth and corporate sustainability than understanding the value of disruptive innovation. So why do so many established and often well managed companies struggle with disruptive innovation? or my personal favorite, “We need to focus on our core business.&#

Business Model 361

Business Model Blog Disruptive Innovation Brand 361

Harvard Business Review

NOVEMBER 21, 2011

How smart are customer-centric firms that effectively train complainers to disregard or disintermediate their contact centers? This pathology recalls the famous Washington/Watergate political truism that, "The cover-up is worse than the crime." Of course your organization should strive to handle complaints with efficacy and grace.

Disintermediation 15

Disintermediation Call Center Core Competence Incentives 15

Harvard Business Review

DECEMBER 1, 2011

Every single innovation conversation I've had recently with business unit leaders, product managers and/or marketing executives invariably focuses on the importance of partnership and collaboration with their best suppliers and vendors. If anything, they wish their suppliers came forward with even more actionable and innovative ideas.

Price 15

Price Innovation Disintermediation TCO 15

Harvard Business Review

JULY 12, 2017

Intermediaries or “trust brokers” do not have to be written out of the equation — or disintermediated — as many blockchain enthusiasts argue. However, even these commodity offerings can find ways to innovate and survive. As with all such innovations, a global standards war is under way. Insight Center.

Insurance 11

Insurance Industry Market Penetration Policies 11

Skip Prichard

JULY 26, 2021

What are the most innovative companies doing to position themselves? While they are focused on optimization, their shareholders continue to demand that they pay out greater dividends or engage in larger share buy backs instead of investing their profits for future innovation. Own and disintermediate the customer relationship.

Disintermediation 131

Disintermediation Cost-Benefit Analysis Short-term Long-term 131