Harvard Business Review

JULY 19, 2013

The issue facing most sales forces is not disintermediation. Redesign processes with sales tasks, not the technology, in mind. The role of data is not to make a manager sound "analytical." What is true is that online options are realigning sales tasks. Consider the century-old practice of selling cars at dealers.

Disintermediation 10

Disintermediation CRM CIO Retail 10

Harvard Business Review

JANUARY 8, 2013

In terms of people, processes and technologies, Toyota and Google's YouTube have little in common. Toyota wasn't just looking for superior quality and just-in-time inventory management from suppliers, they were vested in helping suppliers become more innovative and creative.

Innovation 10

Innovation Lean Production Disintermediation Incubator 10

Harvard Business Review

JULY 28, 2016

Technology has emerged as a competitive weapon in driving operational excellence and superior service quality. But banks cannot control the rules of engagement as they have in the past, since customers now have more choices and are more fragmented, and disintermediation by fintech is making it harder to earn fees. Data consolidation.

Banking 8

Banking Industry Disintermediation Offshoring 8

Harvard Business Review

MAY 13, 2013

As I''ve written in my previous two blog posts, our first inclination is usually to play down the potential impact of a new technology. But even great management cannot protect these airlines. We are capable of grasping the change as a literal shift in technology and even as a shift in the way we travel. So let''s behold them.

Disintermediation 9

Disintermediation Hotels Airlines Travel 9

Harvard Business Review

MAY 13, 2015

Using software, like the apps on new “smart” TVs, or hardware, like Roku or Chromecast devices, any consumer with a strong Internet connection can now bypass the disintermediated MSO. Technology can power smarter media placements and dynamic creative strategies at scale. Connecting the dots. ” Data.

Brand 8

Brand Disintermediation Media Metrics 8

Harvard Business Review

JUNE 2, 2014

Ideally, the innovator has a proprietary technology that makes the offering simple and affordable, or it has developed an innovative operating model that enables the business to keep its costs radically lower than competitors’ as it scales up. That allows cab drivers to offer many of the conveniences of Uber without being disintermediated.

Disruptive Innovation 8

Disruptive Innovation Disintermediation Business Model Innovation 8

Harvard Business Review

OCTOBER 10, 2014

Loyalty and reward programs provide this type of context for B2C companies, while strategic account and relationship management programs do the same for B2B companies. RFID technology in the lift tickets track the locations of skiers and their friends on the mountain, and their times on the various runs.

Media 9

Media B2B Disintermediation Content 9

Harvard Business Review

SEPTEMBER 27, 2016

The challenge is obvious: the quickening pace of technological change has shrunk the shelf life of skills acquired by today’s university graduates to just a few years. How talent management is changing. The cycle time for new technology has compressed and will continue to do so. Insight Center. Sponsored by Korn Ferry.

Skills 8

Skills Company Core Competence Disintermediation 8

Harvard Business Review

AUGUST 5, 2015

The typical funnel starts with a marketing-generated lead for a “suspect” that, after qualification, becomes a “prospect,” and then a customer through steps that are measured and managed. That is, core solution-selling and account-management skills still matter. Buying is a continuous and dynamic process.

B2B 8

B2B AIDA AIDAS Disintermediation 8

Harvard Business Review

AUGUST 15, 2016

Digital commerce and disintermediation have caused many customers to question the importance of having a sales relationship at all. They’re also aware of the power of social selling today and they carefully manage their social network activity to make informed, authentic, personal connections.

Brand 8

Brand Disintermediation Price Long-term 8

Skip Prichard

JULY 26, 2021

and has studied emerging business and technology trends. Own and disintermediate the customer relationship. This disintermediation of the customer account control is a hallmark of digital giants. . As humans, we often make a decision a second but re quire weeks, months, and maybe even years for management approval.

Disintermediation 135

Disintermediation Cost-Benefit Analysis Short-term Long-term 135