Harvard Business Review

JUNE 22, 2018

HCCI outsourced back-office operations — human resources, accounting, finance, medical transcription, radiology — to low-cost but high-skilled employees in India. For instance, all FDA approved medicines were purchased at one-tenth the cost for the same medicines in the U.S.

Health Care 15

Health Care System Innovation Price 15

Harvard Business Review

NOVEMBER 15, 2017

For example, by pulling together people from finance, human resources, sales, and other product-related departments, one retailer figured out how the company could operate with one-third fewer employees in its stores.

Retail 14

Retail Chief Executive Officer Supply Chain Operations 14

Marshall Goldsmith

FEBRUARY 8, 2018

Whitney Johnson – Author of the critically acclaimed: Disrupt Yourself. Co-founder of Rose Park Advisors—Disruptive Innovation Fund. A leading thinker on strategy and breakthrough innovation. Formerly a leader in the automotive, retail, restaurant, media innovation and consulting industries.

Executive Coaching 70

Executive Coaching CEO Banking Magazine 70

Harvard Business Review

MARCH 16, 2012

Human Resources" have changed when most of the people who create value for your organization are neither hired nor paid by you. "The Value Chain" has changed when the customer is no longer just the "buyer" but also a co-creator.

Christensen 19

Christensen Business Model Decentralization Innovation 19