Your Strategy Has to Be Flexible — But So Does Your Execution
Harvard Business Review
NOVEMBER 14, 2017
Action plans and Gantt charts can span many pages in pursuit of precision and concreteness. In the worst case, busyness can become an implicit goal or cultural norm, and the original strategic intent can be lost in a frenzy of detail and activity. As a consequence, after the courts settled customer complaints, the U.S.-based
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