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In today’s post I’ll deal with a skill set that all successful CEOs excel at…managing board relations. What’s interesting to me is that of all the constituencies that CEOs must deal with, the relationship with a board of directors is among the easiest to manage.
I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.
This is the definition of presence, and it is only when we operate in the present that real creativity, growth and innovation occur. Operating in excess of that threshold will cause increased stress, lack of attention to detail and errant decisioning. Is your rubber-band stretched so tight that it’s about to snap?
” I’m thinking about the handful of managers I had over the years who were the epitome of a jerk at work — the bullies who crush courage with their toxic leadership behaviors or who seem to be lacking a moral compass. In Courageous Cultures , I share a story of a well-intentioned manager who was coming across as a bully.
You must trim costs and run a lean operation while still managing to motivate and engage employees so morale doesn’t take a hit. Download our new guide to see how it’s done. Preparing for the future in this volatile economy means making some tough decisions.
Download my free e-book to find out more about these lessons , and always remember those seven words: “ I don’t know, but I’ll find out “ Survey The Landscape (and open your ears) - Your first 3-6 months on the job should be more listening than talking.
” I’m thinking about the handful of managers I had over the years who were the epitome of a jerk at work — the bullies who crush courage with their toxic leadership behaviors or who seem to be lacking a moral compass. In Courageous Cultures , I share a story of a well-intentioned manager who was coming across as a bully.
I had just moved from San Antonio to Los Angeles for this “ once in a lifetime &# opportunity to be the head operations person for a cable TV company. I previously was an Audit Manager for Ernst & Whinney and hadn’t managed more than 5 people at a time. There are five of them: Practice Full Spectrum Management.
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It was 1987 - I had just arrived in Los Angeles to start my new job as the VP of Operations for a cable TV company. This job was a big leap for me, given that my previous position was an auditing manager at an accounting firm. A very bad unilateral decision.
Anyone paying attention to current events has recently witnessed that it doesn’t really matter whether you’re a politician, investment banker, CEO, or just an average citizen, when it comes to making a simple decision, managing a crisis, or attempting to exploit an opportunity, timing is everything.
The harsh reality is that great numbers of leaders continue to operate in a vacuum by sequestering themselves away in the corner office and attempting to lead from afar. So the real question is this…how does a CEO get to the point of being so disconnected from operations that he or she just doesn’t have a clue?
If your organization confuses loyalty and tenure there is trouble on the horizon…If your business rates tenure higher than performance as a measure for employee evaluation, it is time for you to consider updating your talent management practices and procedures. So, what’s wrong with tenure you ask?
Many workers now function like Apps on a smartphone, sitting pretty on top of a company’s operating system (OS). They are selected, downloaded, updated, shared, and deleted on demand. The trick is to be ruthless in managing our energy so that it can expand and become boundless. Vital Ingredients. Discerning: Time is finite.
While I’ve often addressed what it really takes to create a talent driven organization, few companies seem willing to make the requisite investments needed to successfully align their actions with their management speak. If your company doesn’t have a Chief Talent Officer, Chief People Officer etc.,
Great businesses are in constant search of improvement, innovation, change, disruption, knowledge and other strategic leverage points that lead to a competitive advantage or operational enhancement. Well actually, no it’s not. Don’t fall into the rut of allowing your business to be trapped in a perpetual state of static thinking.
Even solid world class institutions like the University of California Berkeley under the leadership of Chancellor Birgeneau & Provost Breslauer are firing employees, staff, faculty and part-time lecturers through “Operational Excellence (OE) initiative”: last year 600 were fired, this year 300.
The moral of the story is this…A lack of delegation creates operational bottlenecks, delegation confused with abdication creates organization chaos, and effective delegation of authority vs. tasks creates personal and operational excellence. Share and Enjoy: View Comments bfpower Well said, Mike.
Posted on January 21st, 2011 by admin in Leadership , Miscellaneous , Operations & Strategy By Mike Myatt , Chief Strategy Officer, N2growth Entrepreneur, CEO or Both? Perhaps you were the right person for the job initially, but has the company outgrown your management ability? Which hat, or hats do you wear?
Also, a common response is to confuse a sales engine, fulfillment process, operational process, technology platform, or any number of other areas as business models, where this is not the case. Furthermore, a business plan, strategic plan, marketing plan, capital formation plan, exit plan, etc., are also not business models.
offers quick, practical management tips and ideas from HBR.org. Unfortunately, there are organizations that are toxic from the top down; where senior-most management pays lip service to the tenets of leadership, but acts in ways bordering on the malevolent. link] Most Tweeted Articles by Leadership Development Experts [.]
There are many so-called management gurus in today’s politically correct world who would take great exception to what I’m putting forth in today’s post.
High-performance leaders operate with a growth mindset and are great communicators. A growth mindset means they operate with: 1. They operate with an abundant, as opposed to a scarcity, mindset. Titled Leaders” operate from a scarcity mindset. Leadership gets the team going and management keeps it going.
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Creating a framework for decisioning, using a published delegation of authority statement, encouraging sound business practices in collaboration, team building, leadership development, and talent management will all help avoid conflicts. If so, you likely have issues with conflict. Thanks for sharing your insight Sarah.
Gut instincts can only take you so far in life, and anyone who operates outside of a sound decisioning framework will eventually fall prey to an act of oversight, misinformation, misunderstanding, manipulation, impulsivity or some other negative influencing factor. They make bad decisions.
Posted on July 7th, 2010 by admin in Leadership , Operations & Strategy , Rants By Mike Myatt , Chief Strategy Officer, N2growth I have read some interesting articles and blog posts of late on the subject of CEO term limits, and felt this topic worthy of discussion.
Posted on October 13th, 2010 by admin in Operations & Strategy By Mike Myatt , Chief Strategy Officer, N2growth How dumb is your business? If your company’s long-term business plan requires the acquisition, or retention of the uber employee then your business not only has a risk management issue, but it is likely not scalable.
Have you figured out how to apply the laws of scarcity to brand management? While a brand without exposure is not much of a brand, I consistently find that brand exposure is an aspect of brand management that is all too often overlooked as a success metric. If not, then this post is for you. will go into decline.
Home About Overview News Careers Contact Blog Services Branding/Identity Executive Search Leadership Development Overview CEO Coaching Executive Peer Groups Strategic Growth Consulting Innovation Management Personal Branding Reputation Management Social Media Consulting Pro Bono Services Clients Intermidiaries Downloads Blog Contactus N2growth Home (..)
Home About Overview News Careers Contact Blog Services Branding/Identity Executive Search Leadership Development Overview CEO Coaching Executive Peer Groups Strategic Growth Consulting Innovation Management Personal Branding Reputation Management Social Media Consulting Pro Bono Services Clients Intermidiaries Downloads Blog Contactus N2growth Home (..)
Home About Overview News Careers Contact Blog Services Branding/Identity Executive Search Leadership Development Overview CEO Coaching Executive Peer Groups Strategic Growth Consulting Innovation Management Personal Branding Reputation Management Social Media Consulting Pro Bono Services Clients Intermidiaries Downloads Blog Contactus N2growth Home (..)
The most successful companies incorporate disruptive thinking into all of their business and management practices to gain distinctive competitive value propositions. So why do so many established and often well managed companies struggle with disruptive innovation?
Posted on November 29th, 2010 by admin in Miscellaneous , Operations & Strategy , Talent Management By Mike Myatt , Chief Strategy Officer, N2growth Bonus or no bonus? That is the question.
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A leader’s message has a direct impact on their personal and corporate brand equity, how they manage a crisis, marketing initiatives, investor relations, press and public relations, team building and employee engagement, and virtually any other mission critical area of chief executive responsibility.
Give me real leaders who possess courage, vision, and a bias toward action, and spare me the timidity of mediocre managers posing as leaders. If change and innovation weren’t key contributors to sustainable success, and the enterprise could just run on auto-pilot, you could replace the CEO with a General Manager.
Prior to that, I managed large teams in Fortune 500 companies throughout the nation. And rather than be judgmental, the profiling should help the client understand how they operate and boost their confidence in who they are. I’m a coach. I’ve been working with executives and business owners for over 10 years.
Perhaps most importantly they have the ability to align interests and sell the vision unifying leadership, management, staff and external stakeholders as well. Great leaders understand how to manage conflict and close positional gaps. Section III: Strategy. Section VI: Persuasiveness. Section IX: Team Building.
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With more than 150,000 copies sold, “Managers as Mentors: Building Partnerships for Learning,” Chip Bell and Marshall Goldsmith’s classic guide to successfully combining these two interrelated roles has proven to be deeply influential among professionals in virtually every industry and leadership role. Life is good.
Posted on March 24th, 2010 by admin in Miscellaneous , Operations & Strategy By Mike Myatt , Chief Strategy Officer, N2growth Is the customer really always right? How far should a company go to satisfy their clientele or customer base?
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