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Managing Board Relations | N2Growth Blog

N2Growth Blog

In today’s post I’ll deal with a skill set that all successful CEOs excel at…managing board relations. What’s interesting to me is that of all the constituencies that CEOs must deal with, the relationship with a board of directors is among the easiest to manage.

Blog 334
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Customer Experience Management | N2Growth Blog

N2Growth Blog

I was recently asked the following question: “What is the difference between CRM and CEM, or is there any difference between the two?&# In a previous post I addressed the practice of Customer Relationship Management (CRM) in fairly great detail. As most of you know I am a huge fan of well conceived CRM initiatives.

Blog 304
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Leadership & Initiative Overload | N2Growth Blog

N2Growth Blog

This is the definition of presence, and it is only when we operate in the present that real creativity, growth and innovation occur. Operating in excess of that threshold will cause increased stress, lack of attention to detail and errant decisioning. Is your rubber-band stretched so tight that it’s about to snap?

Blog 419
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How Do I Gain Respect When My Team Doesn’t Like Me?

Let's Grow Leaders

” I’m thinking about the handful of managers I had over the years who were the epitome of a jerk at work — the bullies who crush courage with their toxic leadership behaviors or who seem to be lacking a moral compass. In Courageous Cultures , I share a story of a well-intentioned manager who was coming across as a bully.

Team 462
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How to Decrease Costs and Increase Engagement - The HR Playbook

You must trim costs and run a lean operation while still managing to motivate and engage employees so morale doesn’t take a hit. Download our new guide to see how it’s done. Preparing for the future in this volatile economy means making some tough decisions.

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10 Essential Steps To Leadership Excellence

Terry Starbucker

Download my free e-book to find out more about these lessons , and always remember those seven words: “ I don’t know, but I’ll find out “ Survey The Landscape (and open your ears) - Your first 3-6 months on the job should be more listening than talking.

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My Team Doesn’t Like Me, What Should I Do? (With Video)

Let's Grow Leaders

” I’m thinking about the handful of managers I had over the years who were the epitome of a jerk at work — the bullies who crush courage with their toxic leadership behaviors or who seem to be lacking a moral compass. In Courageous Cultures , I share a story of a well-intentioned manager who was coming across as a bully.

Video 439